Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 16:49:13 +0000

Hi Abdulrahman Alqumea,  The customer has responded to the ticket.  Re: 	Order confirmed!
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        <div dir="ltr">He is trying to deliver my order in the night aroud 8 pm,Why.</div>
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<div dir="ltr">poor services you have.</div>
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<div>On Monday, March 6, 2023 at 02:12:29 PM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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We sincerely apologize for this inconvenience caused to you.</div>

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<div>We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order: 0502946821 thrice on 3 different days but didn't receive any response from your end.</div>

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<div>The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items.</div>

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<div>We would request you to please simply order the same items again from our website if available.</div>

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<div>We will be closing this case for now however, if you need any further assistance or believe the issue is still not resolved please feel free to reply to this email and we will be happy to assist you further.</div>

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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>

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<div>Thanks,</div>
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<div>Centrepoint Support Team</div>

	

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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5794896