Subject: New Reply Received - Re: مبلغ الإرجاع في الطريق
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 04:46:01 +0000

Hi Abdulrahman Alqumea,  The customer has responded to the ticket.  Re: مبلغ الإرجاع في الطريق  Ticket comment <div dir="ltr">
<div><font color="#20124d">Dear Team, </font></div>
<div><font color="#20124d"><br></font></div>
<div><font color="#20124d">Thanks for your kind response as would like to advise that after checking my account I have noticed received amount <b><u>SAR 85.45</u></b> only out of total <b><u>SAR 183</u></b> whereby <span style="font-family:Calibri,sans-serif;font-size:11pt">Remaining Amount equal to <b><u>SAR 97.55</u></b> had not been deposited into my SHUKRAN account yet based on attached files accordingly.</span></font></div>
<div><font color="#20124d"><span style="font-family:Calibri,sans-serif;font-size:11pt"><br></span></font></div>
<div><font color="#20124d"><span style="font-family:Calibri,sans-serif;font-size:11pt">Once again thanks for your support and cooperation in this matter.....</span></font></div>
<div dir="ltr"><font color="#20124d"><br></font></div>
<div dir="ltr">
<font color="#20124d">--<br></font><div dir="ltr"><div dir="ltr"><div><div style="margin:0in 0in 0pt;line-height:normal"><font color="#20124d"><span style="font-size:8pt">Best Regards<br></span><span style="font-size:10pt"><br><b style="">Abdulaziz Thowaimer</b></span></font></div></div></div></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Feb 23, 2023 at 3:13 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,<br>
<br>
<br>
Thank you for reaching out to us.<br>
<br>
<br>
We are really sorry to hear that you are not able to see the refund.<br>
<br>
<br>
We have double checked, and we can confirm the refund has been successfully processed by us on 18-01-2023.<br>
 </div>

<div>Normally this should show up within 2 weeks from that time. However as you mentioned its still not showing up, I would recommend calling your bank and sharing the following reference number with them:<br>
 </div>

<div>RRN Number: 301810092814<br>
<br>
<br>
They should be able to locate the refund with this information, and credit to your account.<br>
 </div>

<div>If for any reason you still have trouble after speaking with them, do let us know.<br>
 </div>

<div>We hope this helps. We will consider this case resolved from our side, but if you need further help regarding your refund, please feel free to reply back to this email, and we will reopen this support case.<br>
 </div>

<div>Thanks,<br>
Centrepoint Support Team</div>

	

</div></blockquote>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013493215'>Credited Amount_Landmark.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013493216'>Remaining Amount_Landmark.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5739909