Subject: Note Added - [#5727365] ارجاع منتجات اين رقم الارجاع لم يصلني
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 08:15:19 +0000

Hi ,    Karam AlAmmar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5727365    Subject:  ارجاع منتجات اين رقم الارجاع لم يصلني    Requester: موضي العمري    Note Content:   <div dir="ltr">Dear Akshay, <div><br></div>
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<div>Greetings of the day, </div>
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<div>We're still checking with our team, we'll update you at the earliest, </div>
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<div>Best Regards, </div>
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<div>On Fri, Feb 24, 2023 at 2:43 PM Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="m_-4948522380227285221OWAAM19E0E6115E3D4C79A6DEEE14BCC42845" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Karam AlAmmar</span></a>
<a id="m_-4948522380227285221OWAAMCDBB4B7C5F2D4D20B20A135DE48C89D0" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Ibrahim Aslam</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Return shipment to WH asap. Customer chasing on refund.<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">AWB: SD009892291<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<img width="122" height="58" style="width: 1.2708in; height: 0.6041in" id="m_-4948522380227285221Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzA5OTY1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3CqgJiuMLnslGB8O0folwzAJkjJXnobrZQfaOLl2ZRI" data-id="2044013099650" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Akshay Berry<u></u><u></u></span></b></div>
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<span style='font-size:10pt;font-family:"Calibri Light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'><u></u><u></u></span></b>
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<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125<u></u><u></u></span></div>
<div class="MsoNormal"><span style='font-size:10pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE<u></u><u></u></span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Wednesday, February 22, 2023 2:57 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5727365] - ارجاع منتجات اين رقم الارجاع لم يصلني<u></u><u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<u></u><u></u></span></div>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System">Remainder"</span></strong><span style="font-size:10.5pt;font-family:-Apple-System"><br>
Problem Statement: Late return<br>
Order ID: 6803555950<br>
AWB: SD009892291<br>
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Assistance Required: Need urgent return to the WH<br>
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Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.<br>
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Please return the item as soon as possible to warehouse so refund could be processed<br>
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Regards,<u></u><u></u></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Aseel Qiad <u></u><u></u></span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">تشغيل الأحد, 19 فبراير في 10:45 ص
<span class="m_-4948522380227285221separator">, Karam AlAmmar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; كتب: </span>
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<span style="font-size:10.5pt;font-family:-Apple-System">Dear Team,
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Greetings of the day,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><u></u> <u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please allow us to check with our team and we'll revert back to you, <u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Best Regards, <u></u><u></u></span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sun, Feb 19, 2023 at 7:55 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span><u></u><u></u>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"> <u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Problem Statement: Late return<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Order ID: <u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">AWB: SD009892291<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Assistance Required: Need urgent return to the WH<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please return the item as soon as possible to warehouse so refund could be processed<u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Regards,<u></u><u></u></span></div>
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Karam Alammar</span></b><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Account Management</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
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</span><strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black">M:</span></strong><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"> +962795082239</span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
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</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">shipa.com/delivery</span></a></span><span style="font-size:10.5pt;font-family:-Apple-System;color:rgb(136,136,136)">
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Karam Alammar</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top">Account Management</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><img width="200" height="100" src="https://ci3.googleusercontent.com/mail-sig/AIorK4wZMCnH5cQQfQt5rc8cxb5aJPSxvIyr6Y4oiORSoUL6utF2pxuxMz6TNqu3aqnx662aYT0NMYE"><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +962795082239</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>O:</strong> 80074472</span>
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<span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span>
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