Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 10:38:40 +0000

Hi Abdulrahman Alqumea,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="direction: ltr">Hello Centrepoint, </div>
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<div style="direction: ltr">Im sad because i placed the whole order because of the gift bags.. i wanted them the most in the first place..</div>
<div style="direction: ltr">But at least can i get my order before Thursday</div>
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<div style="direction: ltr">Thank you  </div>
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<div>On 7 Feb 2023, at 6:29 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">This order is not cancelled, during quality check we found out that 1 items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive
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<div>We will not be happy either if you receive bad items in your order, this is the reason why these two items were cancelled and you received a notification regarding the same items.</div>
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<div>Our delivery partner will call you before delivering these items.</div>
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<div>Hope this helps and have a great evening! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5674761