Subject: Ticket Assigned - Conversation with Ameeer Suhail
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 21 Jan 2023 16:21:08 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ameeer Suhail Ameeer Suhail                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi ameeer suhail, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FC0119230003622 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  6198294444 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0118230006246     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:07 PM, 21st Jan                   Abdulrahman                   Hi Ameeer , My name is Abdulrahman .Thank you for contacting max. I will be happy to help you!           08:11 PM, 21st Jan                     Ameeer Suhail                    It says no delivery to my place. When I asked, I was told to complain to customer care. The location I gave and the location where he is standing are 200 meters apart. The first delivery is given here, he is not the only one who delivers           08:12 PM, 21st Jan                   Abdulrahman                   We sincerely apologize for any inconvenience caused,           08:14 PM, 21st Jan                   Abdulrahman                   Please allow me a moment to check this for you.           08:15 PM, 21st Jan                   Abdulrahman                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           08:17 PM, 21st Jan                   Abdulrahman                   Do you have any other inquiries that we can help with?           08:17 PM, 21st Jan                   Abdulrahman                   It was a pleasure to assist you.Thank you for shopping with max  Have a wonderful day.           08:20 PM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5612872