Subject: Ticket Assigned - Conversation with Hello
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 13:18:51 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hello, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8001111629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:10 PM, 17th Jan                   Abdulrahman                   Hi Dear Customer, My name is Abdulrahman .Thank you for contacting max. I will be happy to help you!           05:12 PM, 17th Jan                     Hello                             05:12 PM, 17th Jan                     Hello                    Today I received my order and one of the bottle which I bought for 37sr n they have given a damage bottle           05:13 PM, 17th Jan                   Abdulrahman                   We sincerely apologize for any inconvenience caused,           05:13 PM, 17th Jan                   Abdulrahman                   Could you please share your order number so that I can assist you further?           05:13 PM, 17th Jan                     Hello                    6197760848           05:14 PM, 17th Jan                   Abdulrahman                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           05:15 PM, 17th Jan                   Abdulrahman                   we will keep you updated via email [email-masked] soon           05:15 PM, 17th Jan                   Abdulrahman                   Is there anything else I can assist you with?           05:15 PM, 17th Jan                     Hello                    I am just upset ?           05:16 PM, 17th Jan                     Hello                    Please solve this issue           05:17 PM, 17th Jan                   Abdulrahman                   We have forwarded your query to the concerned team and you will be contacted soon asap,           05:17 PM, 17th Jan                   Abdulrahman                   Do you have any other inquiries that we can help with?           05:17 PM, 17th Jan                     Hello                    Tq           05:17 PM, 17th Jan                   Abdulrahman                   It was a pleasure to assist you.Thank you for shopping with max  Have a wonderful day.           05:18 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598709