Subject: Note Added - [#4930411] POC
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 06:03:28 +0000

Hi ,    Max.eventmall added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4930411    Subject:  POC   Requester: Manar .    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Order physically available in the store it was mistakenly pickup completed and we have try to reach the customer but couldn’t ..</div>
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<div class="MsoNormal">Please do the need full.</div>
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<span style='font-family:"Cambria",serif;color:#0070C0'>Thanks &amp; Regards</span><span style='font-family:"Cambria",serif;color:#002060'></span>
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<span style="color:black"><img width="113" height="95" style="width:1.177in;height:.9895in" id="Picture_x0020_97" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDkxNzI0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t_GD77a4MBO_0Z8W1ygRMEZvmrLNTfDcdCHtlrNunPc" data-id="2044000917245" alt="signature_1448102708"></span><span style="font-size:12.0pt;color:#002060"></span>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#3B3838'>Ramzeen</span></b><span style="color:#002060"></span>
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<span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Store Manager</span><span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'> |
</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Max Event Mall
</span><span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>|60164</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'></span>
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<b><span style='font-size:8.0pt;font-family:"Times New Roman",serif;color:#777777'>Email</span></b><span style='font-size:8.0pt;font-family:"Times New Roman",serif;color:#777777'>:
</span><b><span style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#1F497D'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></b>
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<span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Mob: +966 56 7547433</span><span style="color:#002060"></span>
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<div class="MsoNormal"><span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Tel: +966 11 25117558 | Ext : 7558
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<span lang="FR" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#767171'>PO Box 23679 | Jeddah  21436 | KSA</span><span style="color:#002060"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 28, 2022 5:06 AM<br>
<b>To:</b> Max Eventmall &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4930411] - POC</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>With reference to the order number:  6167847406</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Store Code: Max60164</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order is showing pickup completed. Customer is complaining that they have not collected this order.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please check if the order is available at the store, if it is, please contact customer and handover their order.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>If not available at the store, please let us know.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4930411:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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