Subject: Note Added - [#4876484] RV issue + refund to original payment
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 03:01:33 +0000

Hi ,    Rossana Rass added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4876484    Subject:  RV issue + refund to original payment   Requester: نجوى خالد    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">61580751014630541944 has been de-activated and the RmA has been modified as per the above request. However, we couldn’t process refund as Mentioned Order was placed using the MADA card and Payfort is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, We will share the failed transactions to them and they have processed the refund manually through the bank and It will take 2-3 weeks for the refund to reflect in the customer’s account.</div></div>