Subject: Note Added - [#4776252] الحصول على الخصم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 16:54:30 +0000

Hi ,    Shabeer Fathul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4776252    Subject:  الحصول على الخصم    Requester: مرحبا معك اروى    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Rifayi/Musheen,</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Shabeer Fathul</div>
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<div class="MsoNormal">Mobile : 0563277186 / 0541171305 </div>
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<div class="MsoNormal">Ext : 6142 </div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, September 16, 2022 7:06 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Centrepoint Zulfi &lt;[email-masked]&gt;; Manager Zulfi &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Shinil James &lt;[email-masked]&gt;; Shabeer Fathul &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4776252] - الحصول على الخصم</div>
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<a id="OWAAMB052EEA9C45A478AA55C06E5863AF63F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nusaybah Alzuman</span></a>
<a id="OWAAM5EA3594DFCAB4F2DA4514D61ACBDF83C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qazi Mohammed</span></a>,</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MzA2MDc5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mqcxDbX7GcT15ScjtAiEfUo1waljrT7MFwB82cuQAWw" data-id="2043383060799" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, September 4, 2022 7:03 PM<br>
<b>To:</b> Centrepoint Zulfi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Zulfi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Shinil James &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shabeer Fathul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4776252] - الحصول على الخصم<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi <a id="OWAAM9DDEDF07BD244B558466FA6737BBC387" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Zulfi</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Zulfi</span></a>
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<div class="MsoNormal">Any update on below email?</div>
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<b>From:</b> Nusaybah Alzuman <br>
<b>Sent:</b> Monday, August 29, 2022 11:26 AM<br>
<b>To:</b> Centrepoint Zulfi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager Zulfi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Shinil James &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shabeer Fathul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vickum Dissanayake &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4776252] - <span lang="AR-SA" dir="RTL">الحصول على الخصم</span>
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<div class="MsoNormal">Hi <a id="OWAAM0C6FD48941FB4FFC863F4AE9162B3515" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Zulfi</span></a>
<a id="OWAAM546DCAAE449F4671AEC9157289E4C444" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Zulfi</span></a>
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<div class="MsoNormal">Customer complaint: Cashier did not apply 10% discount on customer purchase in the store.</div>
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<div class="MsoNormal">Please call the customer and provide 20% staff discount on his store purchase on full price items only.</div>
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<div class="MsoNormal">Order ID:  6162330288</div>
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<div class="MsoNormal">Store code :  Babyshop21057</div>
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<div class="MsoNormal">Customer contact: +966500400528</div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, August 26, 2022 9:08 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4776252] - <span lang="AR-SA" dir="RTL">الحصول على الخصم</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement:​ store offer c&amp;c<br>
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Order Date : ​Aug 18, 2022<br>
Order ID:  ​6162330288<br>
Store code :  ​Babyshop21057<br>
Tracking ID: ​616233028823999991</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The customer contacted us because the employee refused a discount in the store, and this discount mentioned on the site as shown in the picture .</span></div>
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Thank you for your help. <br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Abdulrahman</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 25 Aug at 4:17 PM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">مرحبا معك اروى
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
 wrote: </span></span>
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<span lang="AR-SA" style="font-size:10.5pt">السلام عليكم عند عرض هذا الايميل للمتجر و محاوله الحصول على الخصم الخاص بي يرفض المتجر بقوله انه ليس هناك لديهم اي تعليمات بهذا الموضوع فرع سنتر بوينت محافظة الزلفي </span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">مع العلم بأن فرع الرياض يتيح لي الحصول على الخصم </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">و ارجو تحديد قيمة الخصم و حل المشكلة لكي يتاح لي الحصول عليه </span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فقدت الكثير من الخصومات بسبب هذا الرفض العير مبرر ارجو إيجاد حل عاجل </span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شاكره لكم تعاونكم </span><span dir="LTR" style="font-size:10.5pt"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">Contacted</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">‫أُرسلت من الـ </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">iPhone</span><span lang="AR-SA"></span>
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