Subject: Ticket Assigned - Conversation with arnel villa
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 31 Aug 2022 23:52:52 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arnel villa arnel villa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  arnel villa Bot:  Hi Arnel Villa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6163621850 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966583528268            03:45 AM, 01st Sep                   
 Abdulrahman                   Hi Arnel, My name is Abdulrahman .Thank you for contacting us. I will be happy to help you!           03:47 AM, 01st Sep                     arnel villa                    Hi           03:47 AM, 01st Sep                     arnel villa                    It's been one week since I ordered some items but still I don't receive and update on it           03:48 AM, 01st Sep                   Abdulrahman                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:49 AM, 01st Sep                     arnel villa                    I ordered many times in centre point but it takes only 4-5 days but not it take almost 8 days           03:49 AM, 01st Sep                   Abdulrahman                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to plea
 se allow us some time so we can work on this and do the needful.           03:49 AM, 01st Sep                   Abdulrahman                   Do you have any other inquiries that we can help with?           03:50 AM, 01st Sep                     arnel villa                    Ok thank you           03:50 AM, 01st Sep                     arnel villa                    I hope I can take my ordered as soon as possible           03:50 AM, 01st Sep                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:52 AM, 01st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4809090