Subject: Note Added - [#4764423] ارجاع
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 08:14:12 +0000

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4764423    Subject:  ارجاع   Requester: ايلاف    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">The below order customer not agree with replacement also, that delivered item also collected from customer.</div>
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<div class="MsoNormal">Please provide RMA.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Akram</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, August 26, 2022 8:41 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4764423] - ارجاع</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date : Aug 17, 2022<br>
Order ID: 6162146430<br>
Tracking ID: 19296776162146430<br>
Item ID:163118306<br>
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Assistance Required: Damaged Item Received<br>
Issue Description: Customer emailed us informing that he/she received the item on 8/22/22 but the item which they received is damaged, customer also provided us the picture of damaged item. <br>
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.<br>
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Regards,</span></div>
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