Subject: Ticket Assigned - Conversation with hello
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 22 Aug 2022 10:29:17 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  6149979498 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  614924072 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6149242072 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6149242072 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6163084022 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6163084022 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:19 PM, 22nd Aug                   Abdulrahman                   Hi , My name is Abdulrahman .Thank you for contacting us. I will be happy to help you!           02:20 PM, 22nd Aug                   Abdulrahman                    I have not received a response from you still, please confirm if we are still connected?           02:21 PM, 22nd Aug                     hello                    https://www.centrepointstores.com/sa/en/p/162971912           02:22 PM, 22nd Aug                     hello                    I am not able to see picture of this link           02:22 PM, 22nd Aug                   Abdulrahman                   A moment please to check           02:23 PM, 22nd Aug                     hello                    Ok           02:24 PM, 22nd Aug                     hello                    https://www.centrepointstores.com/sa/en/p/162972600           02:24 PM, 22nd Aug                     hello                    This one also           02:24 PM, 22nd Aug                   Abdulrahman                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work on this and do the needful.           02:24 PM, 22nd Aug                   Abdulrahman                   Do you have any other inquiries that we can help with?           02:25 PM, 22nd Aug                     hello                    I have send you one more link           02:25 PM, 22nd Aug                   Abdulrahman                   We sincerely apologize and we have forwarded your query to the concerned team           02:26 PM, 22nd Aug                   Abdulrahman                   Do you have any other inquiries that we can help with?           02:26 PM, 22nd Aug                     hello                    When it will be solve any idea           02:26 PM, 22nd Aug                   Abdulrahman                   we will contact you on [email-masked] asap           02:27 PM, 22nd Aug                   Abdulrahman                   Do you have any other inquiries that we can help with?           02:27 PM, 22nd Aug                     hello                    No           02:28 PM, 22nd Aug                     hello                    Thank you           02:28 PM, 22nd Aug                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:28 PM, 22nd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4761515