Subject: Ticket Assigned - Conversation with nabia dawood
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 10:51:51 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nabia dawood nabia dawood                    Customer:  No Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Nabia Dawood ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6160556483 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:43 PM, 14th Aug                   Abdulrahman                   Hi Nabia, My name is Abdulrahman .
 Thank you for contacting us. I will be happy to help you!           02:44 PM, 14th Aug                     nabia dawood                             02:44 PM, 14th Aug                     nabia dawood                    I didnt get my order yet           02:44 PM, 14th Aug                     nabia dawood                    I need this urgent           02:45 PM, 14th Aug                     nabia dawood                    It's already 5 days now           02:45 PM, 14th Aug                   Abdulrahman                   Is this the correct number?0580021128           02:45 PM, 14th Aug                     nabia dawood                    580021128           02:45 PM, 14th Aug                     nabia dawood                    Yes           02:45 PM, 14th Aug                   Abdulrahman                   A moment please           02:45 PM, 14th Aug                   Abdulrahman                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to 
 the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work on this and do the needful.           02:47 PM, 14th Aug                   Abdulrahman                   Do you have any other inquiries that we can help with?           02:47 PM, 14th Aug                     nabia dawood                    How much time u will take ? I am leaving out of country and I need this urgent           02:48 PM, 14th Aug                   Abdulrahman                   we will contact you on email [email-masked] asap           02:50 PM, 14th Aug                   Abdulrahman                   Do you have any other inquiries that we can help with?           02:50 PM, 14th Aug                     nabia dawood                    Nop thanks           02:51 PM, 14th Aug                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.   
         02:51 PM, 14th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4728764