Subject: Ticket Assigned - Need update NO
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 14:24:28 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need update NO Md Shamim                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  md shamim Bot:  Hi md shamim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6195187846 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD009612295     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0541960554            06:14 PM, 09th Jan                   Abdulrahman                   Hi Md , My name is Abdulrahman .Thank you for contacting Centrepoint. I will be happy to help you!           06:15 PM, 09th Jan                     Md Shamim                    6195187846 this is my order no.           06:15 PM, 09th Jan                     Md Shamim                    What is the stutas?           06:15 PM, 09th Jan                   Abdulrahman                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:16 PM, 09th Jan                     Md Shamim                    ok           06:17 PM, 09th Jan                     Md Shamim                    Order Tracking site say................ "No Tracking Status Found"           06:18 PM, 09th Jan                   Abdulrahman                   Is this the correct number (0554196055) ?           06:18 PM, 09th Jan                     Md Shamim                    yes?           06:19 PM, 09th Jan                     Md Shamim                    0541960554           06:19 PM, 09th Jan                     Md Shamim                    NO           06:19 PM, 09th Jan                   Abdulrahman                   We have forwarded your query to the concerned team to update NO , and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:20 PM, 09th Jan                   Abdulrahman                   Is there anything else I can assist you with?           06:20 PM, 09th Jan                     Md Shamim                    Sorry my mobile no is not correct           06:20 PM, 09th Jan                     Md Shamim                    0541960554 this is my correct mobile No.. Please write my Right mobile no           06:21 PM, 09th Jan                   Abdulrahman                   We have forwarded your query to the concerned team tp update NO and deliver the order asap           06:22 PM, 09th Jan                   Abdulrahman                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:23 PM, 09th Jan                     Md Shamim                    ok. thanks My preveous order is return but i don't undrastand why?           06:23 PM, 09th Jan                     Md Shamim                    My Mobile no was in correct.           06:24 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5567577