Subject: Ticket Assigned - Order Number:6170853000 - Refund Pending issue.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 15:56:00 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order Number:6170853000 - Refund Pending issue.  Hi @ArishLaila<mailto:[email-masked]> @Escalations Dxbteam<mailto:[email-masked]>  @Malik Ismail<mailto:[email-masked]>

Please find below pending refund issue.
Payment mode was COD. Customer is claiming that he paid 683 SAR to Aramex courier partner. Find attached payment screenshot.
@Mohammad Ayaz<mailto:[email-masked]> confirmed that he successfully processed the return in RDC.
Kindly initiate the refund for below order in customer account.

Order Number:6170853000
Customer: Ghazil Aldosari
Order Created: Sep 26, 2022
Order Delivery Mode: Standard Shipping
Order Status: IN_PROGRESS

Customer bank account details:
 IBAN : SA69 2000 0002 4530 5749 9940
Customer Name : هيثم نواف الخيبري
بنك الرياض

Thanks,
Qazi Mohammed.
3540
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