Subject: Note Added - [#5061860] late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 08:04:29 +0000

Hi ,    usman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5061860    Subject:  late delivery   Requester: Lordy    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Faraz ,</span></div>
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<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>There are two pieces under same AWB copy</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="_x0000_i1080" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q_ifUKF-bbpDbNxN0aLeuOKumOCpGFAKd6RxGu_a_Fo" data-id="2044008023774" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Faraz Lohani [mailto:[email-masked]]
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<b>Sent:</b> Tuesday, December 27, 2022 10:38 AM<br>
<b>To:</b> Usman Aslam Qadri; Centrepoint<br>
<b>Cc:</b> Escalations Dxbteam; Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Subject:</b> RE: [#5061860] - late delivery</span>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hi
<a href="mailto:[email-masked]" id="OWAAMB17EFDED97084A05B29F319BE831E591" rel="noreferrer">
<span style="text-decoration:none">@Usman Aslam Qadri</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>What is the reason for the delivery delay  again ?</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Usman Aslam Qadri &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, December 27, 2022 9:10 AM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Key Accounts - KSA &lt;[email-masked]&gt;; Adel Yahya Awad &lt;[email-masked]&gt;; Falah Hammad Al Enizi &lt;[email-masked]&gt;<br>
<b>Subject:</b> [#5061860] - late delivery</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Faraz ,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Please be advised both shipments with us.</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Faraz Lohani [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>]
<br>
<b>Sent:</b> Monday, December 26, 2022 3:47 PM<br>
<b>To:</b> Usman Aslam Qadri; Centrepoint<br>
<b>Cc:</b> Escalations Dxbteam; Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Subject:</b> RE: [#5061860] - late delivery</span>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hi
<a href="mailto:[email-masked]" id="OWAAMDDF2FB9446CE4705964D91EC65786560" rel="noreferrer">
<span style="text-decoration:none">@Usman Aslam Qadri</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Are both the pieces delivered ? Please send the POD, if delivered.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Usman Aslam Qadri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, December 19, 2022 11:01 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Key Accounts - KSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adel Yahya Awad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Falah Hammad Al Enizi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5061860] - late delivery</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Faraz ,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>There are two pieces under same AWB copy, refers you the attached files.</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Faraz Lohani [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>]
<br>
<b>Sent:</b> Monday, December 19, 2022 9:34 AM<br>
<b>To:</b> Usman Aslam Qadri; Centrepoint<br>
<b>Cc:</b> Escalations Dxbteam; Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Subject:</b> RE: [#5061860] - late delivery</span>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hi
<a href="mailto:[email-masked]" id="OWAAM59D7EAD5DB3C448A8895198F6B60C6D3" rel="noreferrer">
<span style="text-decoration:none">@Usman Aslam Qadri</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Have both the shipments under the AWB 290353391832 delivered?</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>If yes, please provide the POD.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Thankyou,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Faraz Lohani</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Escalations &amp; Vendor Management</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Landmark Digital</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Usman Aslam Qadri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, November 20, 2022 2:27 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Key Accounts - KSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adel Yahya Awad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Falah Hammad Al Enizi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5061860] - late delivery</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear Safa,</div>
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<div class="MsoNormal">290353391832</div>
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<div class="MsoNormal">With reference to above subject, two pieces received with same AWB copy. Please check and advise.
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<div class="MsoNormal">290353374392 The subjected shipment has been delivered successfully.</div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="_x0000_i1044" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q_ifUKF-bbpDbNxN0aLeuOKumOCpGFAKd6RxGu_a_Fo" data-id="2044008023774" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<a href="http://www.facebook.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="_x0000_i1048" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jP6PUsKOaEYgbkeprvgMhYyzYBJHhXu4-AWkwA-xQLg" data-id="2044008023778" alt="fb"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<a href="http://twitter.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="_x0000_i1049" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XYLl0ya-aXy6eSiHNXvfiAn2sAjNQqCnwl5-EnMFMFc" data-id="2044008023779" alt="tw"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<a href="http://www.instagram.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="_x0000_i1050" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MlYmRjmay3mGtjJI1JQLiD31zlSThLTlSlmS8KXlvZg" data-id="2044008023780" alt="ig"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<a href="https://www.linkedin.com/company/smsaexpress/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="_x0000_i1051" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b776dYdYouTE46fch8xCxlDe597KDppTAFKJwTGz_78" data-id="2044008023781" alt="in"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width="588" height="29" id="_x0000_i1052" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vWBwrwU829PPOOx_mtiJCWlq0JlJx7eSBDTcTwsxP-c" data-id="2044008023782" alt="Please consider the environment before printing this email"></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Usman Aslam Qadri
<br>
<b>Sent:</b> Saturday, November 19, 2022 8:42 AM<br>
<b>To:</b> Centrepoint<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Subject:</b> RE: [#5061860] - late delivery</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Safa,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'></span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Below remarks for your information.</span></div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="381" style="width:286.0pt;border-collapse:collapse">
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<td width="104" style="width:78.0pt;border:solid black 1.0pt;background:#874BAE;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:white'>Barcode</span></b></div>
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<td width="108" style="width:81.0pt;border:solid black 1.0pt;border-left:none;background:#874BAE;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:white'>Scan Time</span></b></div>
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<td width="169" style="width:127.0pt;border:solid black 1.0pt;border-left:none;background:#874BAE;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:white'>Remarks</span></b></div>
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<td width="104" style="width:78.0pt;border:solid black 1.0pt;border-top:none;background:#F3F3F3;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>290353391832   
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<td width="108" style="width:81.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:#F3F3F3;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>11/17/2022 20:12</span></div>
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<td width="169" style="width:127.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:#F3F3F3;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black;background:yellow;mso-highlight:yellow'>Under delivery process</span></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>290353374392   
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<td width="108" style="width:81.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:26.25pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>10/26/2022 20:54</span></div>
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<td width="169" style="width:127.0pt;border-top:none;border-left:none;border-bottom:solid black 1.0pt;border-right:solid black 1.0pt;background:white;padding:0in 5.4pt 0in 5.4pt;height:26.25pt">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black;background:yellow;mso-highlight:yellow'>Shipment delivered as we received</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="402" style="width:301.65pt">
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<td width="233" style="width:174.75pt;padding:0in 0in 0in 0in">
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<td width="88" style="width:66.0pt;padding:0in 0in 0in 0in"></td>
<td width="23" style="width:17.25pt;padding:0in 0in 0in 0in"></td>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span>
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<div class="MsoNormal" style="mso-margin-top-alt:2.25pt;margin-right:0in;margin-bottom:36.75pt;margin-left:0in">
<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="Picture_x0020_20" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q_ifUKF-bbpDbNxN0aLeuOKumOCpGFAKd6RxGu_a_Fo" data-id="2044008023774" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<td width="233" style="width:174.75pt;padding:0in 0in 0in 0in;height:21.0pt">
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<td width="52" style="width:39.0pt;padding:0in 0in 0in 0in">
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<a href="https://www.iso.org/home.html" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="78" height="30" id="Picture_x0020_21" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3FizPEh9uOwTW51HVDbFao357CHai7gb13miByHgl_c" data-id="2044008023775"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<td width="57" style="width:42.75pt;padding:0in 0in 0in 0in">
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<a href="https://www.tapaonline.org/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="86" height="42" id="Picture_x0020_22" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LW0wBlQSRKnpROPJRmIFrMvF01jJWCDuZP-jBpteqqU" data-id="2044008023776"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<td width="80" style="width:60.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="https://sa.greatplacetowork.com/en/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="33" height="57" id="Picture_x0020_23" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2ZKViBmK6GyOuKxkeSuDc8PCRi4socUo9siaH_BnQIc" data-id="2044008023777"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<td width="28" style="width:21.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="http://www.facebook.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="Picture_x0020_24" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jP6PUsKOaEYgbkeprvgMhYyzYBJHhXu4-AWkwA-xQLg" data-id="2044008023778" alt="fb"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<td width="28" style="width:21.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="http://twitter.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="Picture_x0020_25" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODAyMzc3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XYLl0ya-aXy6eSiHNXvfiAn2sAjNQqCnwl5-EnMFMFc" data-id="2044008023779" alt="tw"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>]
<br>
<b>Sent:</b> Friday, November 18, 2022 9:02 AM<br>
<b>To:</b> Usman Aslam Qadri<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Subject:</b> Fwd: [#5061860] - late delivery</span>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">HI Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly assist here and update us whether the delivery for all the items has been done or not!<br>
<br>
Order ID:  6175594968<br>
Kindly note that the CST has received part of shipment under this tracking ID: 290353391832<br>
<br>
However, we can see that you have marked it delivered but the CST has not received these item(164427773 &amp; 164004933 &amp; 164294079 &amp; 164551041) under this tracking ID:  290353374392<br>
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Could you please check the issue and update us ASAP!<br>
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Regards,<br>
Safa.</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>تشغيل الثلاثاء, 15 نوفمبر في
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>9:48
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, usman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">290353391832</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to above subject, two pieces received with same AWB copy. Please check and advise.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">290353374392 The subjected shipment has been delivered successfully.</span></div>
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<span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span>
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<span style="font-size:10.5pt;font-family:-apple-system">From:</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>]
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<b>Sent:</b> Monday, November 14, 2022 5:55 PM<br>
<b>To:</b> Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5061860] - late delivery</span><span style="font-size:10.5pt;font-family:-apple-system">
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID:  6175594968</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly note that the CST has received part of shipment under this tracking ID: 290353391832</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">However, we can see that you have marked it delivered but the CST has not received these item(164427773 &amp; 164004933 &amp; 164294079 &amp; 164551041) under this tracking ID:  290353374392</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Could you please check the issue and update us ASAP!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Safa.</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>تشغيل السبت, 29 أكتوبر في
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>7:03
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</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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Dear Sirs,</span></div>
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AWB: 290353391832</span></div>
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The above shipment has not been delivered to the recipient yet. </span></div>
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Kindly arrange delivery of this shipment on a priority</span></div>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Abdulrahman Alqumea</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5061860:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
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