Subject: Note Added - [#5429031] need Jira Original payment
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Dec 2022 07:30:46 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5429031    Subject:  need Jira Original payment   Requester: Mrmr Meky    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please process the refund amount in the PayPal account and remove the My Credits from their account.</span></div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div class="MsoNormal">Mob. +971-521455465</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, December 20, 2022 11:22 AM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5429031] - need Jira Original payment</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team </span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Gentle remainder"</span></strong><span style="font-size:10.5pt;font-family:-apple-system"><br>
Problem Statement: Need approval to remove My Credits,<br>
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Order Date: Dec 4, 2022<br>
Order ID: 6188510224<br>
RMA : 1003601061<br>
Value of the return items; 92.7 SAR<br>
Mobile Number : 0507987696<br>
Email : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> <br>
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Assistance Required: Need to transfer the money to the bank account.<br>
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Issue Description: The customer placed the order Through PayPal and the customer returned the items to the store and the refund was done to him in My Credits. <br>
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The customer initially paid via PAYPAL and is now asking to transfer this refund back to his account.  We have already told the customer multiple times that my credits are non-transferable but the customer is insisting that they want the refund in their account.<br>
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Please approve refunding the amount in the PayPal account and removing the My Credits from their account.<br>
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Regards,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Aseel Qiad </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأربعاء, 14 ديسمبر في 7:33 م
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team <br>
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Problem Statement: Need approval to remove My Credits,<br>
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Order Date: Dec 4, 2022<br>
Order ID: 6188510224<br>
RMA : 1003601061<br>
Value of the return items; 92.7 SAR<br>
Mobile Number : 0507987696<br>
Email : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need to transfer the money to the bank account.<br>
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Issue Description: The customer placed the order Through PayPal and the customer returned the items to the store and the refund was done to him in My Credits. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The customer initially paid via PAYPAL and is now asking to transfer this refund back to his account.  We have already told the customer multiple times that my credits are non-transferable
 but the customer is insisting that they want the refund in their account.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please approve refunding the amount in the PayPal account and removing the My Credits from their account.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Safa.</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5429031:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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