Subject: Ticket Assigned - Late collection
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 20:58:11 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection imran                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi imran, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Before you go, would you like to rate our Customer Service Bot:  Hi imran, what do you need help with? Customer:  ? Returns Process Bot:   Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:51 AM, 28th Nov                   Abdulrahman                   Hi Dear Customer, My name is Abdulrahman .Thank you for contacting us. I will be happy to help you!           12:52 AM, 28th Nov                     imran                    6182453030 order number           12:52 AM, 28th Nov                     imran                    When is the pickup           12:52 AM, 28th Nov                   Abdulrahman                   Please allow me a moment to check this for you.           12:53 AM, 28th Nov                     imran                    Ok           12:54 AM, 28th Nov                   Abdulrahman                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           12:56 AM, 28th Nov                   Abdulrahman                   Do you have any other inquiries that we can help with?           12:56 AM, 28th Nov                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:57 AM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5361595