Subject: Note Added - [#5061860] late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 10:27:04 +0000

Hi ,    usman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5061860    Subject:  late delivery   Requester: Lordy    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Safa,</div>
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<div class="MsoNormal">290353391832</div>
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<div class="MsoNormal">With reference to above subject, two pieces received with same AWB copy. Please check and advise.
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<div class="MsoNormal">290353374392 The subjected shipment has been delivered successfully.</div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="_x0000_i1052" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTI3MDUyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1scdF1WxBE1jeBBaslu0lsSYQHor4F5Uz9gTS7wOMYE" data-id="2044005270520" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Usman Aslam Qadri
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<b>Sent:</b> Saturday, November 19, 2022 8:42 AM<br>
<b>To:</b> Centrepoint<br>
<b>Cc:</b> [email-masked]; Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Subject:</b> RE: [#5061860] - late delivery</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Safa,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Below remarks for your information.</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:white'>Barcode</span></b></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>290353391832   
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<div class="MsoNormal" align="right" style="text-align:right"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>11/17/2022 20:12</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black;background:yellow;mso-highlight:yellow'>Under delivery process</span></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>290353374392   
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<div class="MsoNormal" align="right" style="text-align:right"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>10/26/2022 20:54</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black;background:yellow;mso-highlight:yellow'>Shipment delivered as we received</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTI3MDUyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1scdF1WxBE1jeBBaslu0lsSYQHor4F5Uz9gTS7wOMYE" data-id="2044005270520" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width="588" height="29" id="_x0000_i1033" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTI3MDUyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.31_1rNdrTPqSpzqG9RdqMKMzHDHxbgvgaVS1oBSf40w" data-id="2044005270528" alt="Please consider the environment before printing this email"></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [mailto:[email-masked]]
<br>
<b>Sent:</b> Friday, November 18, 2022 9:02 AM<br>
<b>To:</b> Usman Aslam Qadri<br>
<b>Cc:</b> [email-masked]; Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Subject:</b> Fwd: [#5061860] - late delivery</span>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>HI Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Kindly assist here and update us whether the delivery for all the items has been done or not!<br>
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Order ID:  6175594968<br>
Kindly note that the CST has received part of shipment under this tracking ID: 290353391832<br>
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However, we can see that you have marked it delivered but the CST has not received these item(164427773 &amp; 164004933 &amp; 164294079 &amp; 164551041) under this tracking ID:  290353374392<br>
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Could you please check the issue and update us ASAP!<br>
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Regards,<br>
Safa.</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>تشغيل الثلاثاء, 15 نوفمبر في
</span><span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>9:48
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>, usman &lt;[email-masked]&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>With reference to above subject, two pieces received with same AWB copy. Please check and advise.
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>290353374392 The subjected shipment has been delivered successfully.</span></div>
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<span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'></span>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<div class="MsoNormal"><a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDg1ODU3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oFpcTcTMMVyTEp0CGFoyQnZ3NMMVdY9fZpCCwdE_0W0" alt="SMSA EXPRESS"></span></a></div>
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<div class="MsoNormal" style="mso-line-height-alt:.75pt"><a href="https://sa.greatplacetowork.com/en/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="33" height="57" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDg1ODU4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.w2E0Dyby5c5Jl_mjZhyGfoG4f2ypbDdRPaeuhoSmgLU" alt="https://i.imgur.com/J7JkZV1.png"></span></a></div>
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<div class="MsoNormal" style="mso-line-height-alt:.75pt"><a href="http://www.instagram.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDg1ODU4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SxrgYrZuhg92pYiWqSKPUyqXx1r1jhIndbxMDGIVqbQ" alt="ig"></span></a></div>
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<div class="MsoNormal" style="mso-line-height-alt:.75pt"><a href="https://www.linkedin.com/company/smsaexpress/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="25" height="25" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDg1ODU4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-ShTGwTu4QRwx-V9ikzzACJzDUB0Q94Y23RBqubGLxA" alt="in"></span></a></div>
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<span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width="588" height="29" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDg1ODU4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.I45oN_9oIXuqfbUby8ofz_LY3IE26nZ8Hx1hKqWu9BQ" alt="Please consider the environment before printing this email"></span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'> </span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif"'>From:</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [mailto:[email-masked]]
<br>
<b>Sent:</b> Monday, November 14, 2022 5:55 PM<br>
<b>To:</b> Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5061860] - late delivery</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'> </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Order ID:  6175594968</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Kindly note that the CST has received part of shipment under this tracking ID: 290353391832</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>However, we can see that you have marked it delivered but the CST has not received these item(164427773 &amp; 164004933 &amp; 164294079 &amp; 164551041) under this tracking ID:  290353374392</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Could you please check the issue and update us ASAP!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Safa.</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>تشغيل السبت, 29 أكتوبر في
</span><span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>7:03
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>, Centrepoint &lt;[email-masked]&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Arial","sans-serif"'>كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>:
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Dear Sirs,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><br>
AWB: 290353391832</span></div>
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The above shipment has not been delivered to the recipient yet. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><br>
Kindly arrange delivery of this shipment on a priority</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><br>
Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Abdulrahman Alqumea</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif"'><br>
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<span style='font-size:10.5pt;font-family:"-apple-system","serif"'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>5061860:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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