Subject: Ticket Assigned - Re: I want to return on pink flat shoes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Nov 2022 06:45:33 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: I want to return on pink flat shoes  
 No my problem is not solved and no body call me or contact me i still have the pink shoes ?     On Saturday, October 29, 2022, 12:24:46 PM GMT+3, Centrepoint <[email-masked]> wrote:  

Dear Customer,

This email concerns your Customer Service case # 4887812

We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.

Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.

عميلنا العزيز,

تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4887812

لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.

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Rana Almotri : 
Hi Sarah,

Thank you for reaching out to us and giving us the opportunity to serve you.

We have heard back from our concern team and they told us that they tried to call you since 4 days ago there is no reply, even they message you through What’s app no reply. please provide us with an alternative number so we can share it with them

​Do not hesitate to contact us if you have any other inquiries.
Your Friends,
The Support Team
4887812:1125156  
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5141875