Subject: New Reply Received - Delivery not rcvd
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Oct 2022 09:54:14 +0000

Hi Abdulrahman Alqumea,  The customer has responded to the ticket.  Delivery not rcvd  Ticket comment <br><br><div dir="ltr">Hi</div>
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<div dir="ltr">My parcel was expected on thursday and its been very late now. This is very disappointing.</div>
<div dir="ltr">I havent rcvd any call yet for the delivery. </div>
<div dir="ltr">The only call i rcvd was on thursday 8pm .. i sent my location and then i waited but the delivery man called after 2.5 hours when i was not at home. He was very rude and not sorry for being so late.. on the contrary he was blaming me for leaving home.. i waited for him after sending him location but he didnt come. He called me after 2.5 hours on weekend nite at 10:30pm. This is very unprofessional.</div>
<div dir="ltr">Let me know when my order will be delivered .. if i have to wait for an other week .. then i would consider rather cancel my order.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 10 Oct 2022, at 5:32 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Javaria,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Thanks,<br>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4980830