Subject: Note Added - [#4975134] late WWD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Oct 2022 10:16:55 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4975134    Subject:  late WWD   Requester: Mawadhyamani    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM9B49C0FDC8A74421A6751138C8102638" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Please check the below order status late-flow in GDMS but already we has weekly scheduled on 13rd-Oct-22 at Yanbu area. Kindly confirm to the customer.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Harun</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, October 8, 2022 5:08 AM<br>
<b>To:</b> Harun Rashid &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4975134] - late WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement – Late Delivery WWD</span></div>
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Order ID - 6171808099<br>
Item ID - 158119986<br>
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Assistance Required – Need urgent delivery<br>
Order placed on :Sep 30, 2022<br>
Was expected to be delivered on: Oct 03, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was placed on Sep 30, 2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل السبت, 8 أكتوبر في 5:12 ص
<span class="separator">, Mawadhyamani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span style="font-size:9.0pt;color:#6F7071">موده</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
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<span style="color:#3F3F46">Hi, welcome to Babyshop</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">مرحبًا بك في بيبي شوب</span></div>
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<b>Bot: </b>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46"> حالة الطلب<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>6171808099<br>
<b>Bot: </b>طلبك في الطريق </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128666;</span><span style="color:#3F3F46"><br>
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تتّبع طلبك هنا: <a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=SD008187932" rel="noreferrer">
https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=SD008187932</a><br>
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يمكنك أيضًا تتّبع طلبك من سجل الطلبات في حسابي<br>
<b>Bot: </b>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br>
<i>[Customer Feedback: غير راض للغاية]</i><br>
<b>Bot: </b>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b>نعم </span>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_1c5feef8759aa681213478f389a15ebefdb77a65c1f87bd5bc6487c883fca0d7/img_2fjn52adnj_a694980c05fbe4b49f626d277d131b14b88ae6ff94d0a905ab39586324d1226e.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا موده معك عبدالرحمن كيف يمكنني مساعدتك؟</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:05 AM, 08th Oct</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">مساعدتك؟ لو سمحت انا طلب طلبت وللان محد اتواصل معايا وكان المفروض استلم الطلب يوم ٢ أكتوبر وللان محد اتواصل معايا اتكلمت مع خدمة العملاء وقالتلي حيتواصلو معاك في أقرب وقت ولا احد كلمني</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">السرير هو الوحيد الذي لم يتم استلامه صحيح ؟</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
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نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">ايوا</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">الطلب طلبت توصيله ٢ أكتوبر و موظف خدمة العملاء التاني اللي اتواصلت معاه قبل ٣ ايام تقريبا ارسل لي نفس كلامك</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">انو حيتواصلو معاك في أقرب وقت</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">اعتذر منك ولكن لا يوجد شكوى تم رفعها حاليا ولكن سوف اقوم الان برفع شكوى لتوصيل الطلب باذن الله</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:10 AM, 08th Oct</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Abdulrahman</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_1c5feef8759aa681213478f389a15ebefdb77a65c1f87bd5bc6487c883fca0d7/img_2fjn52adnj_a694980c05fbe4b49f626d277d131b14b88ae6ff94d0a905ab39586324d1226e.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:10 AM, 08th Oct</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">موده</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">اوك نشوف ان شاء الله</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:10 AM, 08th Oct</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">موده</span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:11 AM, 08th Oct</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Abdulrahman</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/20ae9cfe199b2f443c7f6800d68c5fc7f42e29742158d1aee1d2a59a90e1d7ee/f_marketingpicFull/u_1c5feef8759aa681213478f389a15ebefdb77a65c1f87bd5bc6487c883fca0d7/img_2fjn52adnj_a694980c05fbe4b49f626d277d131b14b88ae6ff94d0a905ab39586324d1226e.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:11 AM, 08th Oct</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/665332674763667" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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</blockquote>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4975134:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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