Subject: Ticket Assigned - Conversation with jayaraj
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 04 Aug 2022 13:32:14 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jayaraj jayaraj                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jayaraj Bot:  Hi Jayaraj ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6158135631 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567733415            05:20 PM, 04th Aug                   Aya                   مرحبا بك, معك آية يسعدني تواصلك معنا. كيف يمكنني أن أساعدك اليوم؟           05:22 PM, 04th Aug                     jayaraj                    Could you please tell me the status of my Order# 6158135631           05:22 PM, 04th Aug                   Aya                   We will transfer your chat to KSA support center           05:23 PM, 04th Aug                     jayaraj                    okay           05:23 PM, 04th Aug                   Abdulrahman                   Hi Jayaraj, My name is Abdulrahman .Thank you for contacting us. I will be happy to help you!           05:25 PM, 04th Aug                     jayaraj                    Could you please tell me the status of my Order# 6158135631           05:25 PM, 04th Aug                   Abdulrahman                   A moment please to check           05:27 PM, 04th Aug                   Abdulrahman                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work on this and do the needful.           05:30 PM, 04th Aug                   Abdulrahman                   Do you have any other inquiries that we can help with?           05:30 PM, 04th Aug                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:32 PM, 04th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4691579