Subject: Ticket Assigned - missing item
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jul 2022 11:55:53 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  missing item hussain                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hussain Bot:  Hi Hussain ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6156905427 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569738232     
        05:28 PM, 26th Jul                   Reenad                   Hi Hussain, My name is Reenad .Thank you for contacting us. I will be happy to help you!           05:29 PM, 26th Jul                     hussain                    Hello           05:29 PM, 26th Jul                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:30 PM, 26th Jul                   Reenad                   Please note that your order was shipped on ( 7/23/2022) and that home delivery order need 3-4 working days You can now track it online at https://bit.ly/34QotCR using tracking number FP0723221000599           05:32 PM, 26th Jul                   Reenad                   Is there anything else i can assist you with?           05:32 PM, 26th Jul                     hussain                    how many shipment under this order?           05:33 PM, 26th Jul                   Reenad                   We sincerely apologize 
 for any inconvenience caused,           05:34 PM, 26th Jul                   Reenad                   Did you receive all the products ordered?           05:35 PM, 26th Jul                     hussain                    6 out of 15 items were received           05:36 PM, 26th Jul                   Reenad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:37 PM, 26th Jul                   Reenad                   Is there anything else i can assist you with?           05:37 PM, 26th Jul                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:39 PM, 26th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4657456