Subject: Note Added - [#4653851] late WWD
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jul 2022 04:05:04 +0000

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4653851    Subject:  late WWD   Requester: نورة    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Nadeem,</div>
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<div class="MsoNormal">Please check and do the need full.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Akram</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, July 25, 2022 9:22 PM<br>
<b>To:</b> EcomRDC babyshop5 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4653851] - late WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement – Late Delivery WWD<br>
Order ID - 6155480865<br>
Item ID - 158818955 <br>
Tracking ID: n\a<br>
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Assistance Required – Need urgent delivery<br>
Order placed on :Jul 13, 2022<br>
Was expected to be delivered on: Jul 24, 2022<br>
Re-Scheduled On: n\a</span></div>
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Issue Description: The order was placed on Jul 13, 2022 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Abdulrahman</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 25 Jul at 5:32 PM
<span class="separator">, نورة &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:9.0pt;color:#6F7071">نورة</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46"><img id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%86.png"></span><span style="color:#3F3F46"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">مرحبًا ، بك في !<br>
<b>Bot: </b>يرجى إدخال اسمك<br>
<b>Customer: </b>نورة<br>
<b>Bot: </b>مرحبًا ، ماذا تحتاج للمساعدة؟<br>
<b>Customer: </b>تحديث طلبك<br>
<b>Bot: </b>يرجى اختيار موقعك<br>
<b>Customer: </b>المملكة العربية السعودية<br>
<b>Bot: </b>يرجى إدخال رقم الطلب للمتابعة<br>
<b>Customer: </b>6155480865<br>
<b>Bot: </b></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">حالة الطلب الخاص بك :
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يما يلي مواعيد استلام طلبك:</span>
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<strong><span style='font-family:"Calibri",sans-serif;color:#3F3F46'>الطلب المنزلي:
</span></strong><span style="color:#3F3F46">7 to 9 أيام</span>
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يمكنك تتبع طلبك بسهولة <strong><span style='font-family:"Calibri",sans-serif'>من حسابي &gt; تاريخ الطلبات</span></strong>. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.</span>
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<b>Bot: </b>هل تمكنت من حل الاستعلام الخاص بك<br>
<b>Customer: </b>لا<br>
<b>Bot: </b>هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
<b>Customer: </b>Yes<br>
<b>Bot: </b>رجاءا أدخل بريدك الإلكتروني<br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b>الرجاء إدخال رقمك<br>
<b>Customer: </b>0501055016</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Abdulrahman</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_5a681deca42489452ec6e5409b0472db6f60ecf554cf823b6ffbc06f35b966e7/img_afuoajtvjf_31f6925dadab0cbdab5c8777a63280b0987c3bca0c72728dc35127b4d881e788.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا نوره معك عبدالرحمن كيف يمكنني مساعدتك؟</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">طالبة سرير أطفال وللآن ما وصل المفترض وصوله أمس لكن لم يصل</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">لحظات من فضلك ليتم التحقق</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span></div>
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<span style="color:#3F3F46"><img id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%86.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لا</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Abdulrahman</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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