Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jul 2022 18:37:54 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery sarahline                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sarahline Bot:  Hi Sarahline ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6155784671 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501214909            10:31 PM, 20th Jul                   Abdulrahman            
        Hi sarahline , My name is Abdulrahman .Thank you for contacting us. I will be happy to help you!           10:32 PM, 20th Jul                     sarahline                    Order nr. 6155784671           10:32 PM, 20th Jul                     sarahline                    Im waiting for my package i was only contacted 2 times and ive shared my location both times and now they are telling me failed to deliver           10:33 PM, 20th Jul                   Abdulrahman                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:34 PM, 20th Jul                     sarahline                    Ok           10:34 PM, 20th Jul                   Abdulrahman                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work on this an
 d do the needful.           10:35 PM, 20th Jul                   Abdulrahman                   Do you have any other inquiries that we can help with?           10:35 PM, 20th Jul                     sarahline                    Thanks for the update and no other inquiries i will be waiting your response           10:36 PM, 20th Jul                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:37 PM, 20th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4639348