Subject: New Reply Received - update phone number
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jul 2022 11:19:52 +0000

Hi Abdulrahman Alqumea,  The customer has responded to the ticket.  update phone number  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/ZatJLOMrDdJH13NMs6W1JQ~~/AALN9wA~/RgRkt8bTPVcDc3BjQgpi1VOT1mKtOgPuUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team, <br>
<br>
<br>
<br>
Kindly note that the order has been successfully delivered today. <br>
<br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>19/7/2022 11:33 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Re: [#4631767] - update phone number<br>
 
</div>
<div dir="ltr">
<a class="gmail_plusreply" href="mailto:[email-masked]" id="plusReplyChip-2" rel="noreferrer">@ShipaDelivery Support</a>  FYKA.

<div> </div>

<div>BR,</div>

<div> </div>
</div>

<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Mon, Jul 18, 2022 at 10:48 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>

<blockquote class="gmail_quote">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>Hi Team,<br>
<br>
Problem Statement: Update phone number</div>

<div dir="ltr">
<br>
Order Date: Jul 17, 2022<br>
Order ID: 6156220590<br>
Tracking ID: SD007523901<br>
<br>
Kindly update the number and arrange delivery asap.</div>

<div dir="ltr">
<br>
Customer contact number:0540702086<br>
<br>
Regards,</div>

<div dir="ltr">CS Team</div>
</div>

<div>
<blockquote>On Mon, 18 Jul at 8:53 PM , عبير &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:

<table style="margin-left:auto;margin-right:auto">
<tbody>
	<tr>
	<td>
	<table>
	<tbody>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>
<b>Bot: </b> مرحبًا ، بك في !<br>
		<b>Bot: </b> يرجى إدخال اسمك<br>
		<b>Customer: </b> عبير<br>
		<b>Bot: </b> مرحبًا ، ماذا تحتاج للمساعدة؟<br>
		<b>Customer: </b> تحديث طلبك<br>
		<b>Bot: </b> يرجى اختيار موقعك<br>
		<b>Customer: </b> المملكة العربية السعودية<br>
		<b>Bot: </b> يرجى إدخال رقم الطلب للمتابعة<br>
		<b>Customer: </b> 6156220590<br>
		<b>Bot: </b>
</div>

		<div>حالة الطلب الخاص بك :</div>

		<div>
<br>
		يما يلي مواعيد استلام طلبك:</div>

		<div>
<strong>الطلب المنزلي: </strong>7 to 9 أيام</div>

		<div>
<br>
		يمكنك تتبع طلبك بسهولة <strong>من حسابي &gt; تاريخ الطلبات</strong>. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.</div>
		<br>
		<b>Bot: </b> هل تمكنت من حل الاستعلام الخاص بك<br>
		<b>Customer: </b> لا<br>
		<b>Bot: </b> هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
		<b>Customer: </b> Yes<br>
		<b>Bot: </b> رجاءا أدخل بريدك الإلكتروني<br>
		<b>Customer: </b> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
		<b>Bot: </b> الرجاء إدخال رقمك<br>
		<b>Customer: </b> 0541593090

		<div> </div>
		</div>

		<div>08:47 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>ابغي اغير رقم الجوال المسجل</div>
		</div>

		<div>08:47 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>؟</div>
		</div>

		<div>08:48 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>مرحبًا عميلنا العزيز ، شكرًا لتواصلك معنا. اسمي شيهانه ، يسرني مساعدتك.</div>
		</div>

		<div>08:48 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>دقيقة من فضلك ليتم التحقق<br>
		إبقى معنا</div>
		</div>

		<div>08:48 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>ابغي اغير الرقم لجوال للي حطته التواصل حق الشحن</div>
		</div>

		<div>08:49 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>دقيقة من فضلك ليتم التحقق<br>
		إبقى معنا</div>
		</div>

		<div>08:49 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>ممكن تزوديني بالرقم الصحيح</div>
		</div>

		<div>08:50 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>اي رقم</div>
		</div>

		<div>08:51 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>اي لحظه</div>
		</div>

		<div>08:51 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>0540702086</div>
		</div>

		<div>08:51 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي  معلومات جديدة</div>
		</div>

		<div>08:51 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div>
		</div>

		<div>08:51 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>طيب اغير الرقم</div>
		</div>

		<div>08:51 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>يعني راح يتواصلو ع الرقم 0540702086</div>
		</div>

		<div>08:52 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>هذا</div>
		</div>

		<div>08:52 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>اي عزيزتي</div>
		</div>

		<div>08:52 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>بدل من للي مسجلته</div>
		</div>

		<div>08:52 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div>
		</div>

		<div>08:52 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>شكرا</div>
		</div>

		<div>08:52 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div> </div>

		<div>عبير</div>

		<div> </div>
		<img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B9.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px">
		<div>
		<div>لا شكرا</div>
		</div>

		<div>08:52 PM, 18th Jul</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td>
		<div>
		<div>Shehanah</div>
		<img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_cc7ef019d7faafe4a4f9ed051d4a3fc54d3b31e2af274a47e14cb0a04d2f5daf/img_p0ckbmojk7_2371bf5b5ba24edd78962352d6ed1430a8b97599eee3ffd27eae4034d172bb19.png" style="width:30px;height:30px;border-radius:6px 50% 50%;margin-left:5px" width="30px">
		<div>
		<div>كان من دواعي سروري مساعدتكم. </div>
		</div>

		<div>08:53 PM, 18th Jul</div>
		</div>
		</td>
		</tr>
		<tr></tr>
	</tbody>
	</table>
	</td>
	</tr>
	<tr>
	<td>
	<table>
	<tbody>
		<tr>
		<td style="text-align:center">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/636549743921020" rel="noreferrer" target="_blank">Freshchat</a>
</td>
		</tr>
	</tbody>
	</table>
	</td>
	</tr>
</tbody>
</table>
</blockquote>
</div>
</div>
<br>
</div>
</blockquote>
</div>

<div> </div>
--

<div class="gmail_signature" dir="ltr">
<div dir="ltr">Abdulrahman Rdwan<br>
<font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" style="font-family:'times new roman';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br>
<strong>M:</strong> +962770753282<br>
<strong>O:</strong> 80074472<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a>
</div>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/Waz-20o0rPY2ixYSlrnHIQ~~/AALN9wA~/RgRkt8bTPlcDc3BjQgpi1VOT1mKtOgPuUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4631767