Subject: Note Added - [#4583666] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jul 2022 10:28:20 +0000

Hi ,    Bsdm.nurserywh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4583666    Subject:  Returns   Requester: عبدالرحمن شادي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Below returns item already collected from the customer , kindly process refund to customer.
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<div class="MsoNormal"><img width="248" height="279" style="width:2.5833in;height:2.9062in" id="Picture_x0020_22" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MTYwOTY1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MWNGFKlG4kuPMev-sGn54cLWF3uBGF-UgHDVASmxzsw" data-id="2043361609659"></div>
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<div class="MsoNormal"><b><i><u><span style='font-size:16.0pt;font-family:"Aparajita",serif;color:#1F3864'>Regards
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<div class="MsoNormal"><b><i><u><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'>Sanjeev Ghale
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>BS-Nursery Furniture
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>SCM Dammam
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<b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Tel</span></i></b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>: +966 (13)8925326
<b>Mobile</b>: +966 583619739</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'><br>
</span></i><b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Email</span></i></b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>:
</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#767171'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></i>
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia”</span></i></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><i><span style="color:windowtext;text-decoration:none"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_23" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MTYwOTY2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vDFmcqnNRYx0I0lGUj3ZvFkBwioV5p9WdOe7yYD0TiY" data-id="2043361609660"></span></i></a><img width="168" height="58" style="width:1.75in;height:.6041in" id="Content_x0020_Placeholder_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MTYwOTY2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.DKojBSsjBlKwpJhuUa63lM4B5KpTWPAhhXiKzPTKNC8" data-id="2043361609661" alt="babyshop.jpg"><i></i>
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<div>From: Centrepoint <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a> <br>
<b>Sent:</b> Monday, July 18, 2022 2:24 PM<br>
<b>To:</b> Bsdm Nurserywh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Ramesh Viswanadhan &lt;[email-masked]&gt;; Salik Khan &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4583666] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team ,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>this is the RMA No. 1002865342 for the return request .</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Abdulrahman</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 17 Jul at 7:38 AM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Any Update , Please provide  the RMA No .
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<b><i><u><span style='font-size:16.0pt;font-family:"Aparajita",serif;color:#1F3864'>Regards
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<b><i><u><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'>Sanjeev Ghale
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>BS-Nursery Furniture
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>SCM Dammam
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<b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Tel</span></i></b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>: +966 (13)8925326
<b>Mobile</b>: +966 583619739</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'><br>
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</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#767171'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></i><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia”</span></i><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Bsdm Nurserywh
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<b>Sent:</b> Saturday, July 16, 2022 4:57 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BabyShop Support Team &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4583666] - Returns<br>
<b>Importance:</b> High</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As discussed , Customer wants to return the item , so please provide the RMA no for urgent collections.   
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<b><i><u><span style='font-size:16.0pt;font-family:"Aparajita",serif;color:#1F3864'>Regards
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<b><i><u><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'>Sanjeev Ghale
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>BS-Nursery Furniture
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>SCM Dammam
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<b>Mobile</b>: +966 583619739</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'><br>
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia”</span></i><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, July 15, 2022 10:42 AM<br>
<b>To:</b> Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4583666] - Returns</span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi  Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please contact the customer again. on mobile 0548784606  or 0540657765  WhatsApp only </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Wed, 13 Jul at 5:35 PM
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Dear Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>We tried to call to customer about returns , but customer call not responding . please let us know the reason of the customer wants to return the item. 
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Note:- We accept return item cartoon pcs only.
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<b><i><u><span style='font-size:16.0pt;font-family:"Aparajita",serif;color:#1F3864'>Regards
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<b><i><u><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'>Sanjeev Ghale
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>BS-Nursery Furniture
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>SCM Dammam
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<b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Tel</span></i></b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>: +966 (13)8925326
<b>Mobile</b>: +966 583619739</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'><br>
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</span></i><span style='font-size:10.5pt;font-family:"-apple-system",serif'><a href="mailto:[email-masked]" rel="noreferrer"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif'>[email-masked]</span></i></a>
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<i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia”</span></i><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><i><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:windowtext;text-decoration:none'><img width="192" height="44" style="width:2.0in;height:.4583in" id="_x0000_i1035" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1OTY3MDg3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZrFkYTHu9bm4CqQXUHVD-wNqzj1sVy1vqYrlNXsL_XE"></span></i></a><span style='font-size:10.5pt;font-family:"-apple-system",serif'><img width="168" height="58" style="width:1.75in;height:.6041in" id="_x0000_i1034" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1OTY3MDg3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i34Rh2LLrruoq_MM9l4SBfyrkt4mUZsx4sRkWLj0wx0"></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 13, 2022 9:21 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4583666] - Returns</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Sanjeev,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Can you check and confirm the same.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#1F497D'>Thanks &amp; Regards,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#1F497D'>Ramesh Viswanadhan</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#1F497D'>SCM – Dammam</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2E74B5'>Mobile: +966 569887258 /Ext -5324</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2E74B5'>Watsup : +966 535685190</span><span style='font-size:10.0pt;font-family:"-apple-system",serif;color:#1F497D'><br>
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</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif'>[email-masked]</span></a>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#2E74B5'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From:</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 13, 2022 9:08 AM<br>
<b>To:</b> Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4583666] - Returns</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<b><i><span style='font-size:13.5pt;font-family:"-apple-system",serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>A Gentle Reminder!</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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Problem Statement: Late Collection WWD.<br>
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Order ID: 6152868247<br>
AWB: N\A<br>
Item ID: 163118306 </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Client Name: Abd Al-Rahman Shady<br>
Contact Number: +966548784606</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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Assistance Required: Need urgent collection.<br>
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Issue Description: The above shipment has not been collected from the customer yet.<br>
Kindly arrange collection of this shipment on priority<br>
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Regards,<br>
Maya.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4583666:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4583666:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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