Subject: Ticket Assigned - Conversation with loads
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 12:07:56 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with loads loads                    Bot:  Hi again! Bot:  Please enter your name Customer:  loads Bot:  Hi Loads ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6155695740 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:52 PM, 18th Jul                   Abdulrahman                   Hi , My name is Abdulrahman .Thank you for contacting us. I will be happy to help you!           03:52 PM, 18th Jul                     loads                    hello its the third time talking to someone i will be out at least give me the drives nuber           03:53 PM, 18th Jul                     loads                    Number”           03:53 PM, 18th Jul                     loads                    when i keep talking to someone they say the have pushed the problem           03:53 PM, 18th Jul                     loads                    I dont feel like its good service if ghey           03:54 PM, 18th Jul                     loads                    they say it will arrive yesterday but it didn’t “           03:54 PM, 18th Jul                     loads                    My order number is 6155695740           03:54 PM, 18th Jul                   Abdulrahman                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:55 PM, 18th Jul                     loads                    ?           03:56 PM, 18th Jul                   Abdulrahman                   Is this the correct number? 0550895033           03:56 PM, 18th Jul                     loads                    0508950331           03:56 PM, 18th Jul                     loads                    I feel like it should arrive right know           03:58 PM, 18th Jul                     loads                    Right now”           03:58 PM, 18th Jul                     loads                    ?           03:59 PM, 18th Jul                     loads                    are you with me           03:59 PM, 18th Jul                   Abdulrahman                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work on this and do the needful.           03:59 PM, 18th Jul                   Abdulrahman                   Do you have any other inquiries that we can help with?           03:59 PM, 18th Jul                     loads                    yes           04:00 PM, 18th Jul                     loads                    They said that at 12 pm           04:00 PM, 18th Jul                     loads                    Im sorry but i cant keep waiting           04:00 PM, 18th Jul                     loads                    ?           04:01 PM, 18th Jul                     loads                    Hello           04:02 PM, 18th Jul                     loads                    Abdulrahman           04:03 PM, 18th Jul                     loads                    really bad service i will be putting a review           04:04 PM, 18th Jul                   Abdulrahman                   We have forwarded your query to the concerned team and You will be contacted on [email-masked]           04:04 PM, 18th Jul                   Abdulrahman                   Do you have any other inquiries that we can help with?           04:04 PM, 18th Jul                     loads                    no thank you im really sorry for my impatient           04:05 PM, 18th Jul                     loads                    Thank you for your time           04:05 PM, 18th Jul                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:07 PM, 18th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4630445