Subject: New Reply Received - Need RRN
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 12:26:43 +0000

Hi Abdulrahman Alqumea,  The customer has responded to the ticket.  Need RRN  Ticket comment <div>Kindly recheck. Because i had received reply from you earlier that <b>the process of returning the amount was rejected by Mada on May 9, and accordingly, the return of the amount will be started through us manually from the mentioned date, unfortunately, the process of returning the amount may take 14-28 working days, and we will inform you of developments as soon as possible, thank you</b>
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<div>Now you are asking me to followup with bank on a failed transaction?</div>
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<div>I am following up with you on your last comment that the return of amount will be started manually and it will take 14-28 working days from the date of return/failed transaction 9th May.</div>
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<div>Kindly provide me the reference number and date of valid and successful transaction.</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 15 Jun 2022, at 12:52 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Mohammed ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>Regarding the order :6141523125 Please note that the refund process has been successfully processed by us on date 5/9/2022 <br><br>Please check with your bank using the transaction number: (212121019476)<br><br> Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4499376