Subject: New Reply Received - Conversation with السلام عليكم
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jun 2022 05:13:23 +0000

Hi Abdulrahman Alqumea,  The customer has responded to the ticket.  Conversation with السلام عليكم  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Abdulrahman,</div>
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<div class="MsoNormal">Below updated mob number already passed to relevant department to work accordingly.</div>
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<div class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">Regards.</span></div>
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<b><span style='font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style="text-decoration:none"><img width="165" height="63" id="_x0000_i1042" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0ODIzMDAwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.g_pNxNCxFXigvCyUHFHVkyHZN6kZcXvVDu5NRYze530" data-id="2043348230001" alt="SMSA EXPRESS"></span></a><span style="font-size:12.0pt;color:#1F497D"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Adel Yahya Awad
<br>
<b>Sent:</b> Saturday, June 11, 2022 2:19 AM<br>
<b>To:</b> Landmark Group; Key Accounts - KSA<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#4476639] - Conversation with <span lang="AR-SA" dir="RTL">السلام عليكم</span></span>
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<div class="MsoNormal">Dear Valued Customer,</div>
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<div class="MsoNormal">Please note the be task is passed to concern department for earliest delivery
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<div class="MsoNormal"><b><span style="color:#1F497D">Thank you</span></b></div>
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<div class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">Best Regard,</span></div>
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<span style='font-size:6.5pt;font-family:"Trebuchet MS","sans-serif";color:#A6A6A6'>Key-Accounts &amp; E-com Support - CSR</span><span style='font-size:6.5pt;font-family:"Trebuchet MS","sans-serif";color:#7030A0'></span>
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<div class="MsoNormal" style="line-height:7.8pt;mso-line-height-rule:exactly"><span style='font-size:6.5pt;font-family:"Trebuchet MS","sans-serif";color:#939598'><a href="https://www.smsaexpress.com/" rel="noreferrer"><span style="color:#939598">www.smsaexpress.com</span></a>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
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<b>From:</b> Landmark Group &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Thursday, June 9, 2022 10:30 PM<br>
<b>To:</b> Key Accounts - KSA &lt;[email-masked]&gt;; Adel Yahya Awad &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4476639] - Conversation with <span lang="AR-SA" dir="RTL">
السلام عليكم</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: 290305484794</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Address:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">/</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Phone Number:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">0531011555</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly arrange delivery of this shipment on a priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Abdulrahman Alqumea</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4476639:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4476639