Subject: Note Added - [#4324802] Conversation with اسماء
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 May 2022 07:56:42 +0000

Hi ,    Syed IbrahimKey Account ManagerZajil added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4324802    Subject:  Conversation with اسماء   Requester: Asma Ayashy    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style="margin:0px;font-size:12pt">Dears,</span>
<div style="margin:0px;font-size:12pt">
<br>
</div>
<span style="margin:0px;font-size:12pt">The shipment is missing and we are searching for it.</span><br>
</div>
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div id="Signature">
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
</div>
<div></div>
<div></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<br>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span lang="en-GB" style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Best Regards,</span><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span lang="en-GB" style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont"> </span><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><b><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Syed Ibrahim</span></b><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Key Account Manager</span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<br>
</div>
<span style="color:rgb(0,36,81)"></span>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<b><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Zajil Express Company</span></b><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">T   +966 920000177</span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; background-color:white; margin:0px'>
<span style="margin:0px; font-family:Calibri,sans-serif,serif,EmojiFont; color:rgb(0,36,81)">Mobile:054 396 0192</span>
</div>
<br>
<img class="EmojiInsert" style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MjIwNTE2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qztQow8VMg14Vzt9fWsU6NCNY7sV7BUeXLq6hc0T73Q" data-id="2043342205161"><br>
<div></div>
<br>
</div>
</div>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, May 24, 2022 5:57 AM<br>
<b>To:</b> Syed Ibrahim/Key Account Manager/Zajil &lt;[email-masked]&gt;; Key Account Manager &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4324802] - Conversation with اسماء
</div>
<div> </div>

<div>
<div></div>
<div style="">
<div class="x_MsoNormal" style="background:#FFEB9C’">
<b><span style="color:#9C6500′"></span></b><span style="color:black’">[EXTERNAL]</span>
</div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">Hi Team,<br>
<br>
Kindly update us on above issue.<br>
<br>
Best Regards,<br>
A.Alqumea</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">تشغيل الأربعاء, 18 مايو في 4:16 م <span class="x_separator">
, Syed IbrahimKey Account ManagerZajil &lt;[email-masked]&gt; كتب:
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Deaars,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
The case already escalated to the higher management and we will close ASAP</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div id="x_Signature">
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
</div>
<div></div>
<div></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<br>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span lang="en-GB" style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Best Regards,</span><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span lang="en-GB" style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont"> </span><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><b><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Syed Ibrahim</span></b><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Key Account Manager</span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<br>
</div>
<span style="color:rgb(0,36,81)"></span>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<b><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Zajil Express Company</span></b><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">T   +966 920000177</span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; background-color:white; margin:0px'>
<span style="margin:0px; font-family:Calibri,sans-serif,serif,EmojiFont; color:rgb(0,36,81)">Mobile:054 396 0192</span>
</div>
<br>
<img class="x_EmojiInsert" style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzOTg2NzY3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OGI3bapqerPphdTMdBtSLv3X1EpkyGW9VXF7BiIeUEg"><br>
<div></div>
<br>
</div>
</div>
</div>
</div>
<div id="x_appendonsend"></div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size:11pt"><b></b></font></div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 18, 2022 2:39 PM<br>
<b>To:</b> Syed Ibrahim/Key Account Manager/Zajil &lt;[email-masked]&gt;; Key Account Manager &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4324802] - Conversation with اسماء </div>
<div> </div>
<div>
<div></div>
<div style="">
<div class="x_x_MsoNormal" style="background:#FFEB9C’">
<b><span style="color:#9C6500′"></span></b><span style="color:black’">[EXTERNAL]</span>
</div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div>
<br>
</div>
</div>
<div dir="ltr">Dear Team,<br>
<br>
Any Update On this Issue .<br>
<br>
Regards,<br>
A.sharabi</div>
<div class="x_x_freshdesk_quote">
<blockquote class="x_x_freshdesk_quote">تشغيل الأثنين, 16 مايو في 11:38 ص <span class="x_x_separator">
, Syed IbrahimKey Account ManagerZajil &lt;[email-masked]&gt; كتب:
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Dears,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
The shipment is unallocated and we are searching for it, please hold.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
I will get back to you ASAP.</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div id="x_x_Signature">
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
</div>
<div></div>
<div></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<br>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span lang="en-GB" style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Best Regards,</span><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span lang="en-GB" style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont"> </span><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><b><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Syed Ibrahim</span></b><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Key Account Manager</span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<br>
</div>
<span style="color:rgb(0,36,81)"></span>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<b><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">Zajil Express Company</span></b><span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(0,36,81)"></span><span style="color:rgb(0,36,81); font-family:Calibri,sans-serif,serif,EmojiFont">T   +966 920000177</span>
</div>
<div style='font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; text-align:start; background-color:white; margin:0px'>
<span style="color:rgb(36,64,97); font-family:Calibri,sans-serif,serif,EmojiFont"></span>
</div>
<div style='color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; background-color:white; margin:0px'>
<span style="margin:0px; font-family:Calibri,sans-serif,serif,EmojiFont; color:rgb(0,36,81)">Mobile:054 396 0192</span>
</div>
<br>
<img class="x_x_EmojiInsert" style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzODgxNTk3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RRRexkg5PholiGsybzAn8Mtzkp81K7v1nCwfJHHSO94"><br>
<div></div>
<br>
</div>
</div>
</div>
</div>
<div id="x_x_appendonsend"></div>
<hr style="display:inline-block; width:98%">
<div id="x_x_divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size:11pt"><b></b></font></div>
<div class="x_x_freshdesk_quote">
<blockquote class="x_x_freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 16, 2022 9:15 AM<br>
<b>To:</b> Syed Ibrahim/Key Account Manager/Zajil &lt;[email-masked]&gt;; Key Account Manager &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4324802] - Conversation with اسماء </div>
<div> </div>
<div>
<div></div>
<div style="">
<div class="x_x_x_MsoNormal" style="background:#FFEB9C’">
<b><span style="color:#9C6500′"></span></b><span style="color:black’">[EXTERNAL]</span>
</div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">Dear Sirs,</div>
<div><strong><br>
</strong></div>
<div dir="ltr"><strong>Kindly update us on the below</strong></div>
<div>
<br>
</div>
<div dir="ltr">AWB: Z6029306</div>
<div>
<br>
</div>
<div dir="ltr">The above shipment has not been delivered to the recipient yet. </div>
<div>
<br>
</div>
<div dir="ltr">Kindly arrange delivery of this shipment on a priority</div>
<div>
<br>
</div>
<div dir="ltr">Regards,</div>
<div dir="ltr">Ahmed Omer</div>
<div class="x_x_x_freshdesk_quote"></div>
</div>
<br>
</div>
</div>
</div>
</blockquote>
</div>
</span>
</blockquote>
</div>
</div>
<br>
</div>
</div>
</div>
</blockquote>
</div>
</span>
</blockquote>
</div>
</div>
<br>

</div>
</div>
</div>
</blockquote></div>