Subject: Note Added - [#4256312] Conversation with ابتهال
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 24 May 2022 06:09:43 +0000

Hi ,    Ahmad Alawneh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4256312    Subject:  Conversation with ابتهال   Requester: Ebtehal Albugami    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hello </div>
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<div class="MsoNormal">Kindly note that this shipment has been delivered</div>
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<b>AWB History</b> </div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Status</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>Comment 1</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:white'>User ID</span></b></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>ebtehal albugami</span></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>Delivered by (Abdulatif Alhamad ) || CourierID: (155010)</span></div>
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<div class="MsoNormal"><a href="http://maps.google.com/maps/?q=24.832451,46.690751" target="_blank" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:blue;text-decoration:none'><img width="20" height="10" style="width:.2083in;height:.1041in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MTY4OTkzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5u7vmXJMprER_FXaqkUmRSnZQpM6AAQicmHvkKjoBlo" data-id="2043341689932" alt="https://www.aramex.net/infoaxs/images/map.jpg"></span></a></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'>Lat:24.83245149 ,Lng:46.69075101</span></div>
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<div class="MsoNormal">Blow POD</div>
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<div>From: Mohamed Mahmoud &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, May 23, 2022 7:58 PM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;; ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4256312] - Conversation with <span lang="AR-SA" dir="RTL">ابتهال</span><br>
<b>Importance:</b> High</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<a id="OWAAM35878B3D5BF84471A74BA64E2916443F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>,
<a id="OWAAM35A4E682DCA048DC9080EA6647992E4E" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>
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<div class="MsoNormal">We’re going to debit the amount on the courier since we did not got any reply from your end.</div>
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<a id="OWAAM9A4058BFEA214609B90EA3F6298815BA" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ramesh Gottimukkala</span></a> FYI.</div>
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<div class="MsoNormal">Thanks</div>
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<div class="MsoNormal">Ali </div>
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<b>From:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, May 18, 2022 4:34 PM<br>
<b>To:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4256312] - Conversation with <span lang="AR-SA" dir="RTL">ابتهال</span>
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<div class="MsoNormal"><a id="OWAAM5A6DC982416743DCBB8784243E409B2E" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a></div>
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<div class="MsoNormal">Please assist </div>
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<b>From:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 15, 2022 1:12 PM<br>
<b>To:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4256312] - Conversation with <span lang="AR-SA" dir="RTL">ابتهال</span>
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<div class="MsoNormal"><a id="OWAAM1CE9B317AD554EB4A8F545804CD1CB07" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a></div>
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<div class="MsoNormal">Reminder </div>
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<b>From:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, May 11, 2022 2:11 PM<br>
<b>To:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4256312] - Conversation with <span lang="AR-SA" dir="RTL">ابتهال</span><br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">We need an update on this ASAP, case sent since 28 april.</div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, April 28, 2022 3:04 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4256312] - Conversation with <span lang="AR-SA" dir="RTL">
ابتهال</span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Proof of Delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6139450565</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: 47508969141</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Proof of Delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The customer is saying he did not receive the order. Kindly share POD.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,<br>
Hilah Alolayan</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4256312:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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