Subject: Ticket Assigned - Conversation with aqmar matin
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 13:34:03 +0000

Hi Abdulrahman Alqumea,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aqmar matin aqmar matin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aqmar matin Bot:  Hi Aqmar Matin ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6142522154 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564672364            09:35 PM, 19th May                   Hilah                   Hi Aqmar . Thank you for contacting us. My name is Hilah. How may I help you today?           09:36 PM, 19th May                     aqmar matin                    Hi Hilah, I made an order that was meant to come last Thursday 12th May           09:37 PM, 19th May                     aqmar matin                    It’s now 19th May and I still don’t have my order           09:37 PM, 19th May                   Hilah                   allow me a moment to check that for you.           09:37 PM, 19th May                     aqmar matin                    I’m flying out on Sun           09:37 PM, 19th May                     aqmar matin                    Sunday           09:37 PM, 19th May                   Hilah                   is this the correct number +966564672364?           09:38 PM, 19th May                     aqmar matin                    Yes           09:38 PM, 19th May                   Hilah                   Your request has been submitted to the relevant authority to deliver the order as soon as possible. You will be contacted if there is any new information.           09:39 PM, 19th May                   Hilah                   Do you have any other inquiries that we can help with?           09:39 PM, 19th May                     aqmar matin                    What do I do if the order comes after Sunday?           09:39 PM, 19th May                     aqmar matin                    I will not be in the country           09:39 PM, 19th May                   Hilah                   if you do not receive the order it will be returned to our warehouse           09:41 PM, 19th May                   Hilah                   Do you have any other inquiries ?           09:42 PM, 19th May                   Hilah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:44 PM, 19th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4378906