Subject: Ticket Assigned - Conversation with faiza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 18:02:42 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faiza faiza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  faiza Bot:  Hi Faiza ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6163453038 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0597101618            09:54 PM, 2
 7th Aug                   Khalid                   Hi Faiza, My name is Khalid .Thank you for contacting us. I will be happy to help you!           09:56 PM, 27th Aug                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           09:58 PM, 27th Aug                     faiza                    Yes           09:58 PM, 27th Aug                     faiza                    I am receiving this message since 3 days           09:59 PM, 27th Aug                     faiza                    But not receiving any call           09:59 PM, 27th Aug                     faiza                    No carrier called me           09:59 PM, 27th Aug                     faiza                             09:59 PM, 27th Aug                   Khalid                   Please note your order will deliver tomorrow           10:00 PM, 27th Aug                   Khalid                   +966597101618 is this your phone No.?           10:00 PM, 27th Aug     
                 faiza                    Then why i am receiving these messages           10:00 PM, 27th Aug                   Khalid                   Please ignore it           10:01 PM, 27th Aug                   Khalid                   Do you have any other inquiries that we can help with?           10:01 PM, 27th Aug                     faiza                    Yes this is my number           10:02 PM, 27th Aug                     faiza                    No thank you           10:02 PM, 27th Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:02 PM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4786335