Subject: Ticket Assigned - Conversation with fatimah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 12:59:49 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatimah fatimah                    Bot:  Hi again! Bot:  Please enter your name Customer:  fatimah Bot:  Hi Fatimah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6162837962 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:47 PM, 27th Aug                     fatimah                    It’s been a whole week and I still didn’t get my package and I need these things!           04:49 PM, 27th Aug                   Khalid                   Hi Fatimah, My name is Khalid .Thank you for contacting us. I will be happy to help you!           04:50 PM, 27th Aug                   Khalid                   +966544546262 is this your phone No.?           04:51 PM, 27th Aug                     fatimah                    No it’s +966544546264           04:52 PM, 27th Aug                   Khalid                   I will update it to the courier partner           04:54 PM, 27th Aug                   Khalid                   Do you have any other inquiries that we can help with?           04:54 PM, 27th Aug                     fatimah                    If you could send it as soon as possible because these things are for school           04:55 PM, 27th Aug                   Khalid                   A request will be submitted to the concerned authorities To deliver the order as soon as possible           04:57 PM, 27th Aug                   Khalid                   Do you have any other inquiries that we can help with?           04:57 PM, 27th Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:59 PM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4784533