Subject: Ticket Assigned - Conversation with salah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Aug 2022 13:23:21 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salah salah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  salah Bot:  Hi Salah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6163512873 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966548440035            05:08 PM, 26th Aug                   Khalid                   Hi Sa
 lah, My name is Khalid .Thank you for contacting us. I will be happy to help you!           05:12 PM, 26th Aug                     salah                    Hi Khalid           05:13 PM, 26th Aug                   Khalid                   How may i help you please ?           05:13 PM, 26th Aug                     salah                    I received order# 6163512873 today, when I opened the shipment I found out one of the items already opened and missing the pant           05:14 PM, 26th Aug                     salah                    one of the pajamas is missing the pant           05:14 PM, 26th Aug                   Khalid                   We sincerely apologize for any inconvenience caused, please allow me a moment to check this for you           05:15 PM, 26th Aug                   Khalid                   could you please share the item's name?           05:17 PM, 26th Aug                     salah                    https://www.maxfashion.com/sa/en/Women/Clothing/Plus-Size/
 Nightwear/Pyjama-Sets/MAX-Looney-Tunes-Print-Short-Sleeve-T-shirt-and-Pyjama-Set/p/164206442           05:18 PM, 26th Aug                     salah                    this item           05:18 PM, 26th Aug                   Khalid                   We sincerely apologize for any inconvenience caused, please note that i already refund the amount of the item to your wallet           05:21 PM, 26th Aug                   Khalid                   Do you have any other inquiries that we can help with?           05:21 PM, 26th Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:22 PM, 26th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4780453