Subject: Ticket Assigned - Conversation with helo i am arsie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Aug 2022 18:43:14 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with helo i am arsie helo i am arsie                    Bot:  Hi again! Bot:  Please enter your name Customer:  helo i am arsie Bot:  Hi Helo I Am Arsie ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6162444053 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:29 PM, 25th Aug                   Khalid                   Hi Arsie, My name is Khalid .Thank you for contacting us. I will be happy to help y
 ou!           10:31 PM, 25th Aug                     helo i am arsie                             10:32 PM, 25th Aug                     helo i am arsie                    Its been 4days im waiting for my orders and i inform already the agents here i chatted before           10:33 PM, 25th Aug                     helo i am arsie                    But why always like that,i also inform my number,sir i just wanted to cancel my orders,i think i cannot received that my orders,im expecting this week           10:34 PM, 25th Aug                   Khalid                   +966508153669 is this your phone No. ?           10:34 PM, 25th Aug                     helo i am arsie                    0508153369           10:37 PM, 25th Aug                     helo i am arsie                    This is 4 times i laready informed here and i aslo call           10:38 PM, 25th Aug                   Khalid                   We sincerely apologize for any inconvenience caused,   We have forwarded your q
 uery to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:38 PM, 25th Aug                     helo i am arsie                    Ok hopefully it will solve           10:39 PM, 25th Aug                     helo i am arsie                    Hopefully it will resolve           10:40 PM, 25th Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:42 PM, 25th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4778251