Subject: New Reply Received - Re: You haven't collected order number 6157445081
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 12 Aug 2022 04:00:35 +0000

Hi Khalid Alamri,  The customer has responded to the ticket.  Re: You haven't collected order number 6157445081  Ticket comment <div>the status of my order still processing. when can i grt my money back for refund?<br><br>
</div>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 10 Aug 2022, at 3:53 PM, Jonathan De Castro &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">hi,<div><br></div>
<div>what took so long for the status to be change into cancelled. It still shows processing. I cannot reorder unless the account has been refunded<br><div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote>On 10 Aug 2022, at 10:12 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
</blockquote>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<br>Hi Jonthan , <br> <br>Thank you for reaching out to us and allowing us to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We are sorry if it takes us longer than usual to get back to you.<br> <br>Our team is working to solve your problem, and we will respond to you as soon as possible.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<br>
</div></div></div></div>

	

</div>
</div></blockquote>
</div>
</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4676799