Subject: New Reply Received - not coming my product
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 13:27:35 +0000

Hi Khalid Alamri,  The customer has responded to the ticket.  not coming my product  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/1uAySgWxCo4kJBj_jRvyyg~~/AALN9wA~/RgRk1jdDPVcDc3BjQgpi68MD9WLQOi-HUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team, <br>
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Kindly note that the order was attempted on the 8th of August, but the customer rejected the delivery. <br>
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Kindly advise further instructions. <br>
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Best regards, 
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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/8/2022 12:03 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>RE: [#4687993] - not coming my product<br>
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<a href="mailto:[email-masked]" id="OWAAM1BA971564F3948928AE263045667E7CB" rel="noreferrer"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@Arwa Alhajaj</span></a> <a href="mailto:[email-masked]" id="OWAAM894667CB74634945AD706E77EDED81D1" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@AbdulKareem Hassan</span></a>,</div>

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<div class="MsoNormal">Reminder for delivery. Updated mobile number mentioned below.</div>

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<div class="MsoNormal">Order: 6158488509</div>

<div class="MsoNormal">AWB: SD007618077</div>

<div class="MsoNormal">Mobile: <b>0565424765</b>
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<div class="MsoNormal">Regards,</div>

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Description automatically generated" height="58" id="Picture_x0020_58" style="width:1.2666in;height:0.6083in" width="122"></div>

<div class="MsoNormal"><b><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Akshay Berry</span></b></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif;color:#242424;background:white">Vendor Support &amp; Escalations Specialist</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +971 4 5172125</span></div>

<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Arwa Alhajaj &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, August 4, 2022 10:17 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; ShipaDelivery Support &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4687993] - not coming my product</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments! </span></i></b></div>

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<a href="mailto:[email-masked]" rel="noreferrer">@ShipaDelivery Support</a> FYKA, please.</div>

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<div class="MsoNormal">Best Regards,</div>
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<div class="MsoNormal">On Thu, Aug 4, 2022 at 5:07 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Dear Sirs,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">AWB: SD007618077</span></div>
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<span style="font-size:10.5pt;font-family:'-apple-system' , serif">The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">New Address:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">\</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">New Phone Number:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">+966 56 542 4765</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Kindly arrange delivery of this shipment on a priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system' , serif">Amira Alanaz</span></div>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">4687993:1125156</span><span style="font-size:10.5pt;font-family:'-apple-system' , serif"> </span>
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<div class="MsoNormal"><b><span style="font-size:13.5pt;font-family:'arial' , sans-serif;color:#061fdd">Arwa Alhajaj</span></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'arial' , sans-serif;color:#061fdd">Account Management</span></div>
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<div class="MsoNormal"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank"><span style="font-size:13.5pt;font-family:'times new roman' , serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="200" id="Picture_x0020_1" style="width:2.0833in;height:2.0833in" width="200"></span></a></div>
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<span style="font-size:9pt;font-family:'arial' , sans-serif;color:black"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="color:#061fdd">[email-masked]</span></a></span><br>
<span style="font-size:9pt;font-family:'arial' , sans-serif;color:black"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank"><span style="color:#061fdd">shipa.com/delivery</span></a></span>
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