Subject: Ticket Assigned - Conversation with suraiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 10:14:41 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suraiya suraiya                    Bot:  Hi again! Bot:  Please enter your name Customer:  suraiya Bot:  Hi Suraiya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6159591209 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502601544            02:07 PM, 11th Aug                   Aya                  
  Hello Suraiya, I am Aya, thank you for contacting us. how may I help you today.           02:07 PM, 11th Aug                   Aya                   we can see that you have contacted us regarding your order 6159591209, so we will let you get in touch with the Sudia Support Team in order to be fully assisted.           02:07 PM, 11th Aug                     suraiya                    My click n collect ordr 6159591209 in store has not arrived in spite of gettin messages to collect.How this is possibl.Hav gone for 3rd time to store .Stil they told me it has not com           02:08 PM, 11th Aug                     suraiya                    Pl let them contact in my email.I will b leaving today           02:09 PM, 11th Aug                     suraiya                    Pl solve my probl soon           02:09 PM, 11th Aug                   Khalid                   Hello Suraiya, I am Khalid, thank you for contacting us. how may I help you today.           02:11 PM, 11th Aug            
        Khalid                   Please note that your order is ready for pick up           02:12 PM, 11th Aug                   Khalid                   Do you have any other inquiries that we can help with?           02:12 PM, 11th Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:14 PM, 11th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4718006