Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 10:01:15 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532271492            01:36 PM, 11th Aug                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           01:36 PM, 11th Aug                     hello                    Hello Khalid, I’m contacting you guys because I requested a return of a product, but no one has come to pick it up           01:37 PM, 11th Aug                     hello                    Th product in question has a missing broken button           01:38 PM, 11th Aug                     hello                    Shock I could fix with the spare, but the spare was replaced with the button they broke.           01:39 PM, 11th Aug                     hello                    Hello??           01:40 PM, 11th Aug                   Khalid                   Could you please share your order number so that I can assist you further?           01:43 PM, 11th Aug                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           01:45 PM, 11th Aug                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           01:47 PM, 11th Aug                     hello                    Sorry           01:48 PM, 11th Aug                     hello                    Order number 6158167061           01:49 PM, 11th Aug                   Khalid                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:51 PM, 11th Aug                     hello                    Hello?           01:51 PM, 11th Aug                   Khalid                   Please allow us maximum 48 hours , if the courier didn't contact you please contact us again           01:53 PM, 11th Aug                   Khalid                   Do you have any other inquiries that we can help with?           01:53 PM, 11th Aug                     hello                    Sirrr           01:54 PM, 11th Aug                   Khalid                   Please allow us maximum 48 hours , if the courier didn't contact you please contact us again           01:56 PM, 11th Aug                   Khalid                   Do you have any other inquiries that we can help with?           01:56 PM, 11th Aug                     hello                    Hello           01:58 PM, 11th Aug                   Khalid                   Please allow us maximum 48 hours , if the courier didn't contact you please contact us again           01:58 PM, 11th Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:58 PM, 11th Aug                     hello                    Can I at least get back to some one else then           01:58 PM, 11th Aug                   Khalid                   We sincerely apologize for any inconvenience caused,           01:59 PM, 11th Aug                   Khalid                   Please allow us maximum 48 hours , if the courier didn't contact you please contact us again           01:59 PM, 11th Aug                   Khalid                   Do you have any other inquiries that we can help with?           01:59 PM, 11th Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:00 PM, 11th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4717947