Subject: Note Added - [#4717110] update order status
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 09:21:58 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4717110    Subject:  update order status   Requester: مريم    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
	<div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Dear Khalid,</div>
<div><br></div>
<div dir="ltr">We have checked and found the shared shipment is already mark as delivered kindly check below payload.</div>
<div dir="ltr">{<br>  "customer_shipment_id": "615723351422999991",<br>  "customer_shipment_status": "Delivered",<br>  "customer_shipment_sub_status": "Deliveredtocustomer",<br>  "change_in_customer_shipment_status": "TRUE",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2022-07-26 10:04:34",<br>  "entry_type": "Hybris",<br>  "order_id": "6157233514",<br>  "chargeable_weight": "1.0",<br>  "scac": "ARA",<br>  "seller_organization_code": "LMG_KSA",<br>  "ship_node": "2299999",<br>  "tracking_id": "47531255855",<br>  "reference_number": "47531255855"<br>}</div>
<div dir="ltr">
<div style="line-height: normal">We would like to inform you that we are proceeding with ticket # 323425 closure. Below is the summary for your reference.</div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Issue Raised:-</strong> Status update</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Solution Provided:-</strong> The shared shipment is already delivered</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Root Cause or RCA id:-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Is Permanent Solution Required:-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Permanent Solution (If Any):-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>JIRA ID:-</strong> NA</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor">Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor">After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.</span></div>
<div>
<span rel="tempredactor" dir="ltr">​</span><br>
</div>
<div><span rel="tempredactor"><strong><span style="background-color: rgb(250, 197, 28)">Please provide your valuable feedback.</span></strong></span></div>
<div>
<span rel="tempredactor" dir="ltr">​</span><br>
</div>
<div><span rel="tempredactor">An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.</span></div>
</div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal and visit <a href="https://support.getfareye.com/helpdesk/tickets/323425" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/323425</a></span>
</div>
<br>
</div>
<div dir="ltr">
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0)">Thanks and Regards,</span></span></span></div>
<div>
<strong>Anurag Mishra</strong><br style="box-sizing: border-box"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px"><span style="font-weight: 700"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0)">Technical Engineer</span></span> | <span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0)">FarEye</span></span></span>
</div>
<div> </div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700; font-size: 12.8px; color: rgb(0, 0, 0)"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Call: </span><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px; font-family: "trebuchet ms", arial, sans-serif; background-color: rgb(250, 250, 250); color: rgb(34, 34, 34)'>+91 70-6595-6595 </span><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"> || <a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: break-word; overflow-wrap: break-word" target="_blank">www.getfareye.com</a></span></span></div>
<div> </div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div>
<span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt; font-family: "times new roman", serif; color: rgb(0, 0, 0)'> </span><img src="https://ci3.googleusercontent.com/proxy/9Hy8-VrQp2PaYuSyNL5dBC2Rm2pYF0tH6OtIrSYfN86jLBlqW0gw_Ts3x3cIJWQ8Qh-gT-D2PfxBemKB4zkFEfo1n2lN-Pz_=s0-d-e1-ft#https://www.getfareye.com/assets/images/signature.jpg" alt="FarEye Signature banner" height="82px" data-height="82" style="box-sizing: border-box; cursor: pointer; width: 427.506px" class="fr-fic fr-dii">
</div></div></div></div>
</div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Thu, 11 Aug at  2:13 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Dear Khalid,</div>
<div><br></div>
<div dir="ltr">Greeting from FarEye!<br>We have received your concern regarding the status update.<br>We will revert you back as soon as we have an update or need any details to proceed further.<br>We are working on the same.<br>
</div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/323425" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/323425</a></span>
</div>
<br>
</div>
<div dir="ltr">
<div><strong><br></strong></div>
<div><strong>Thanks and Regards,</strong></div>
<div><br></div>
<div>
<strong>Saurabh Deo,</strong><span style="font-family: tahoma, sans-serif"><strong> </strong>Technical Engineer</span>
</div>
<div><a href="https://www.getfareye.com/" rel="noreferrer" target="">FarEye - Enabling Digital Logistics</a></div>
<div><br></div>
<div style="display: inline">
<div><strong>Call: +91 7065956595</strong></div>
<div>
<a href="https://www.getfareye.com/" rel="noreferrer"><img src="https://ci5.googleusercontent.com/proxy/ghctL8hZo1dAYdSWyHRdrR_ipQsdaHF60jKwbLz6fWoVK6zC81oIbvYwuohGtgom_rRdSZmr50TZB5FF7dOQlCyEBY1LZ1Jdni59CB3BZjQqTiEvW6a1m4YPAM0FEp3Owe8-cvn1prcipRhREOFjDYqHTvNFE2QqQ2ItZN_KZm2kfrhfAmhSVyI3YDL3h7XNLgieuCvljZQijeta-w=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=1Fd2WfvHyjCwhwfdRwo7SFgoqEMgX44To&amp;revid=0B-vAD1SV2MF0NVVWMTBBV01qa3p6RWMzRHBkMyt0amZsSU1vPQ" height="36px" data-height="36" alt="Fareye Signature Banner" title="" class="fr-fic fr-dii"></a><br><table border="0" cellpadding="0" cellspacing="0" style='background-color: rgb(255, 255, 255); color: rgb(136, 136, 136); font-family: "Times New Roman"'><tbody>
<tr><td style="padding: 0px; font-size: 1px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"></td></tr>
<tr>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.facebook.com/GetFarEye/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/mCz4Naj7Zw0iCKBY29FVx84tZ4njN2gdZmUmW6u8OYhewGHBEvDXlOqLqp3wSNkQgjNXW_Wp5fqmksTU0HUhXM1zJMY7eWIReYEn2EOfrckCPtg=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-02.png" alt="facebook" width="20" class="fr-fic fr-dii"></a></td>
<td width="10" style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.youtube.com/fareyeinaction" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/dhwolIOkAIS28rRVkWybQ4NI_hK9D8Ws__elQ6QaYyObuLqONzOgEoG7lUP0yLzNPAHb-Y8HcPn4_y7viQY4_C-8uT_CWjX0Ed5y7RVQ35-KaBY=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-03.png" alt="Youtube" width="20" class="fr-fic fr-dii"></a></td>
<td width="10" style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://twitter.com/fareye" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/2kjJKrHn_P0SuygpLV4cdXEfiVUr6fbawAoeOz-GJzYoegk_Svck6V-Btk78uaOa9Trp9AwEbJshxx6Pjy7ByZfWyA5UQBda_A4HHHHfdyVZq1s=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-04.png" alt="Twitter" width="20" class="fr-fic fr-dii"></a></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif" width="10"><br></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/nvcRal-LThajUdiOO_renVFKlGLxHtbH1XTGtDeIRkeebxVVA0KuyB60CCzCXVrKwWRZFNAF4InR-aLbVJcgO8zxZe1eePdEhUItYOOdI-dEdxE=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-05.png" alt="Linkedin" width="20" class="fr-fic fr-dii"></a></td>
</tr>
</tbody></table>
</div>
</div>
</div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Thu, 11 Aug at  1:48 PM
                            <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Hi Team,<br><br>Problem Statement: Updating Delivery order status<br><br>Order Date: ​Jul 23, 2022<br>Order ID: ​6157233514<br>Tracking ID: ​47531255855<br><br>Assistance Required: Mark the order as delivered.<br>The customer confirmed to us that she has received the order. kindly update the order status, So the customer will be able to create return request and follow up for the same.<br><br>Regards,<br>Khalid</div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Thu, 11 Aug at 10:05 AM
                            <span class="separator">,  مريم &lt;[email-masked]&gt;  wrote:
                            <table style="margin-left: auto;margin-right: auto">  <tbody>
<tr>    <td>      <table style="margin:0px auto;background: #f4f8fa;overflow: auto;padding: 0 15px; min-width: 500px; margin: 0px">          <tbody>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">مريم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left">
<div>
<b>Bot: </b> أهلا مرة أخرى!<br><b>Bot: </b> يرجى إدخال اسمك<br><b>Customer: </b> مريم<br><b>Bot: </b> مرحبًا ، ماذا تحتاج للمساعدة؟<br><b>Customer: </b> تحديث طلبك<br><b>Bot: </b> يرجى اختيار موقعك<br><b>Customer: </b> المملكة العربية السعودية<br><b>Bot: </b> يرجى إدخال رقم الطلب للمتابعة<br><b>Customer: </b> 6157233514<br><b>Bot: </b> </div>
<div>حالة الطلب الخاص بك :  </div>
<div>
<strong><br></strong>يما يلي مواعيد استلام طلبك:</div>
<div>
<strong>الطلب المنزلي: </strong>7 to 9 أيام</div>
<div>
<strong><br></strong>يمكنك تتبع طلبك بسهولة <strong>من حسابي &gt; تاريخ الطلبات</strong>. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.</div>
<br><b>Bot: </b> هل تمكنت من حل الاستعلام الخاص بك<br><b>Customer: </b> لا<br><b>Bot: </b> هل ما زلت تريد التحدث إلى موظف الخدمة؟<br><b>Customer: </b> Yes<br><div></div>
</div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">09:59 AM, 11th Aug</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Khalid</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/K.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>مرحبا مريم ,شكراً لتواصلك معنا. معك خالد</div></div>        <div style="color: #999999;font-size: 11px;clear: right">09:59 AM, 11th Aug</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Khalid</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/K.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل إستفسارك بخصوص الطلب رقم 6157233514؟</div></div>        <div style="color: #999999;font-size: 11px;clear: right">09:59 AM, 11th Aug</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">مريم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>نعم</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">10:00 AM, 11th Aug</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">مريم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>الطلبيه استلمتها من زمان وما انضاف نقاط شكرا للحساب</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">10:00 AM, 11th Aug</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Khalid</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/K.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>برجى العلم ان نقا</div></div>        <div style="color: #999999;font-size: 11px;clear: right">10:00 AM, 11th Aug</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Khalid</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/K.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نقاط شكراً تضاف بعد 14 يوم من استلام الطلب</div></div>        <div style="color: #999999;font-size: 11px;clear: right">10:00 AM, 11th Aug</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Khalid</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/K.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل مضى 14 يوم ؟</div></div>        <div style="color: #999999;font-size: 11px;clear: right">10:01 AM, 11th Aug</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">مريم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>لا</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">10:01 AM, 11th Aug</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">مريم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>مر اكتر من 14 يوم بس كنت مسويه استرجاع من 11 يوم</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">10:02 AM, 11th Aug</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Khalid</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/K.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br><br>نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">10:02 AM, 11th Aug</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Khalid</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/K.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div></div>        <div style="color: #999999;font-size: 11px;clear: right">10:02 AM, 11th Aug</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border: none">    <td style="padding: 10px 20px;color: #333;color: #3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">مريم</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>لا</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">10:04 AM, 11th Aug</div>    </td>
</tr>
<tr></tr>
<tr style="border: none">  <td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46">        <div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Khalid</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/K.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>كان من دواعي سروري مساعدتكم. </div></div>        <div style="color: #999999;font-size: 11px;clear: right">10:05 AM, 11th Aug</div>
</div>   </td>
</tr>
<tr>       </tr>
</tbody>
</table>    </td>  </tr>  <tr>    <td>      <table style="margin:10px auto;padding:0 20px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;color:#333;line-height:1.4;margin: 0px;min-width: 100%">        <tbody>
<tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/639239661112856" style="font-weight: 500; color: #999; text-decoration: none" rel="noreferrer">Freshchat</a></span></td></tr>      </tbody>
</table>    </td>  </tr>
</tbody>
</table>
                          </span>
</blockquote>
                        </div>
</div>

<br>

</div>

                          </span>
</blockquote>
                        </div>
</div>
                          </span>
</blockquote>
                        </div>
</div>

	

</div>