Subject: Ticket Assigned - Conversation with shihab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 06:48:29 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shihab shihab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shihab Bot:  Hi Shihab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6160286182 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562204560            10:35 AM, 11th Aug                     shihab                   
  hlo           10:35 AM, 11th Aug                   Mais                   Hi Shihab, I am Mais, Thank you for contacting us, How may I help you today           10:36 AM, 11th Aug                     shihab                    6160286182           10:37 AM, 11th Aug                     shihab                    can you please tell me the status for above order?           10:37 AM, 11th Aug                     shihab                    hlo sir           10:38 AM, 11th Aug                     shihab                    are you there?           10:38 AM, 11th Aug                     shihab                    hlo sir           10:38 AM, 11th Aug                   Mais                   We kindly ask you to accept our apologies. Please note that your conversation will be transferred to our colleagues in the Saudia support team to get the required assistance.           10:38 AM, 11th Aug                     shihab                    ok           10:40 AM, 11th Aug                   Khalid  
                  Hi Shihab, I am Khalid, Thank you for contacting us, How may I help you today           10:42 AM, 11th Aug                     shihab                    Order #6160286182           10:43 AM, 11th Aug                     shihab                    can you please tell me the status for above order?           10:43 AM, 11th Aug                     shihab                    Hi Khalid are you there?           10:43 AM, 11th Aug                   Khalid                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:44 AM, 11th Aug                     shihab                    ok           10:44 AM, 11th Aug                   Khalid                   We would like to inform you that click & collect orders take from 2 to 4 working days to reach the store           10:44 AM, 11th Aug                   Khalid                   Do you have any other inquiries that we can help with?           10:44 AM, 11th Aug            
          shihab                    Arriving On Wednesday, 10th Aug           10:45 AM, 11th Aug                     shihab                    this note from max online online website           10:45 AM, 11th Aug                   Khalid                   Please allow us maximum 48 hours , if you don't receive a massage to collect the order please contact us again           10:47 AM, 11th Aug                     shihab                    ok           10:47 AM, 11th Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:48 AM, 11th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4717223