Subject: Ticket Assigned - Conversation with ansar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Aug 2022 15:43:44 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ansar ansar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anaar Bot:  Hi Anaar ,what do you need help with? Customer:  /startover Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Where is my order Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Hi Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Order Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  /startOver Bot:  Oops! Couldn't get that
 , am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  ansar Bot:  Hi Ansar ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6158491006 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551423588            07:36 PM, 01st Aug                     ansar                    Ok           07:36 PM, 01st Aug                   Khalid    
                Hi Ansar, My name is Khalid .Thank you for contacting us. I will be happy to help you!           07:38 PM, 01st Aug                   Khalid                   are you contacting us regarding your order 6158491006?           07:39 PM, 01st Aug                     ansar                    Hi           07:39 PM, 01st Aug                     ansar                    Yes ,           07:39 PM, 01st Aug                     ansar                    Someone texted me to send address , i have been waiting since morning without any delivery           07:39 PM, 01st Aug                     ansar                    I contacted him he said coming at 4pm , i tried calling and texting him without any response           07:40 PM, 01st Aug                     ansar                    Can you help to deliver the order           07:40 PM, 01st Aug                     ansar                    I left office and now at home since didn't lookup           07:41 PM, 01st Aug                   
   ansar                    Are you there, checking something?           07:41 PM, 01st Aug                   Khalid                   We sincerely apologize for any inconvenience caused,           07:41 PM, 01st Aug                   Khalid                   A request will be submitted to the concerned authorities To deliver the order as soon as possible           07:42 PM, 01st Aug                   Khalid                   Do you have any other inquiries that we can help with?           07:42 PM, 01st Aug                     ansar                    Thanks,  he is contacting me now           07:42 PM, 01st Aug                     ansar                    No thanks           07:43 PM, 01st Aug                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:43 PM, 01st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4
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