Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jul 2022 13:42:21 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6155130371 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567336726            05:32 PM, 14th Jul                   Khalid                   Hi , My n
 ame is Khalid .Thank you for contacting us. I will be happy to help you!           05:38 PM, 14th Jul                   Khalid                   Are you contacting us regarding your order 6155130371?           05:39 PM, 14th Jul                     hello                    Hi Khalid. Is it possible to cancel this order?           05:39 PM, 14th Jul                     hello                    It's been processing for several days now           05:39 PM, 14th Jul                     hello                    And I would like to cancel it           05:39 PM, 14th Jul                   Khalid                   I apologize to you, dear customer, please note that we cannot cancel the order after confirmation.  I advise you to visit the branch if the order is ready for pickup and return the order at the same moment, or the order will be canceled automatically after 14 days after shipping.           05:39 PM, 14th Jul                   Khalid                   Please note that delay because
  the Eid season           05:40 PM, 14th Jul                     hello                    Oh okay thank you           05:40 PM, 14th Jul                   Khalid                   Do you have any other inquiries that we can help with?           05:40 PM, 14th Jul                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:41 PM, 14th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4618223