Subject: Ticket Assigned - Conversation with muhammed muhsin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 17:54:47 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammed muhsin muhammed muhsin                    Bot:  Hi again! Bot:  Please enter your name Customer:  muhammed muhsin Bot:  Hi Muhammed Muhsin ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.
    Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:48 PM, 13th Jul                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           09:50 PM, 13th Jul                     muhammed muhsin                    I would like to know about my return shipment           09:50 PM, 1
 3th Jul                     muhammed muhsin                    SD007420258           09:51 PM, 13th Jul                   Khalid                   Could you please share your order number so that I can assist you further?           09:51 PM, 13th Jul                     muhammed muhsin                    6152372452           09:51 PM, 13th Jul                   Khalid                   We would like to inform you that your product will take 3 - 5 business days to reach our warehouse and it will take us 2 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your Tabby account           09:52 PM, 13th Jul                   Khalid                   but please note that delay because the Eid season           09:52 PM, 13th Jul                   Khalid                   Do you have any other inquiries that we can help with?           09:52 PM, 13th Jul        
            Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:54 PM, 13th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4615761