Subject: Ticket Assigned - Conversation with ateeb ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jul 2022 16:05:49 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ateeb ahmed ateeb ahmed                    Bot:  Hi again! Bot:  Please enter your name Customer:  ateeb ahmed Bot:  Hi Ateeb Ahmed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6154869832 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:58 PM, 12th Jul                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!          
  07:59 PM, 12th Jul                     ateeb ahmed                    6154869832 order number is still under process since many days           08:00 PM, 12th Jul                   Khalid                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:00 PM, 12th Jul                   Khalid                   We would like to inform you that click & collect orders take from 3 to 5 working days to reach the store           08:01 PM, 12th Jul                   Khalid                   Do you have any other inquiries that we can help with?           08:01 PM, 12th Jul                     ateeb ahmed                    its already more than 5 working days           08:02 PM, 12th Jul                   Khalid                   Please note that only 4 days have passed and the delay because we are in the eid season           08:03 PM, 12th Jul                   Khalid                   Do you have any other inquiries that we can help 
 with?           08:03 PM, 12th Jul                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:05 PM, 12th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4612093