Subject: Ticket Assigned - Conversation with theodore
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jul 2022 16:04:20 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with theodore theodore                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  theodore Bot:  Hi Theodore ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6154347529 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0538142085            08:00 PM, 10th Jul                   Khali
 d                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:01 PM, 10th Jul                     theodore                    How to cancel my online order using centerpoint app?           08:01 PM, 10th Jul                   Khalid                   I apologize to you, dear customer, please note that we cannot cancel the order after confirmation.  I advise you to visit the branch if the order is ready for pick up and return the order at the same moment, or the order will be canceled automatically after 14 days after shipping.           08:02 PM, 10th Jul                   Khalid                   Do you have any other inquiries that we can help with?           08:02 PM, 10th Jul                     theodore                    Ok thank you           08:03 PM, 10th Jul                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:04 PM, 10th Jul      
                                     View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4606690