Subject: Ticket Assigned - Conversation with shehab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jul 2022 17:31:50 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shehab shehab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shehab Bot:  Hi Shehab ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966530331737            09:26 PM, 08th Jul                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           09:26 PM, 08th Jul                     shehab                    I made an order and want to exchange size but one item is not showing           09:27 PM, 08th Jul                     shehab                    Can I go to an branch and exchange an order that is made online           09:28 PM, 08th Jul                   Khalid                   sorry we don't have exchanging option           09:28 PM, 08th Jul                   Khalid                   you can return to any branch           09:28 PM, 08th Jul                   Khalid                   Do you have any other inquiries that we can help with?           09:28 PM, 08th Jul                     shehab                    Even return is not showing for that item           09:29 PM, 08th Jul                   Khalid                   Do you want to return to the branch?           09:30 PM, 08th Jul                     shehab                    If possible           09:30 PM, 08th Jul                   Khalid                   Yes you can           09:31 PM, 08th Jul                   Khalid                   Do you have any other inquiries that we can help with?           09:31 PM, 08th Jul                     shehab                    Thank you           09:31 PM, 08th Jul                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:31 PM, 08th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4603139